Lloyd — lloyd l32s tv board replacement

Address:

H.no 10-367/a, Christianpet, Indira colony, Krishna, Andhra Pradesh, 521175

My tv's motherboard has been damaged due to thunderstorm on 11/10/2019.
I have raised a complaint on 13/10/2019.
There was no response from the mechanic. Again, i have called to the customer care on 23/10/2019. The service request number is[protected] mechanic has visited and said that the board was damaged and should be replaced. From that day, i have got no updates regarding the issue. I tried calling the customer care number, but it is of no use.