Lloyd — lloyd split ac

Address:

110094

I would like to bring to your kind notice that I had registered a complaint for a Lloyd 1.5 T split AC with Serial number JAA0GBG[protected] on dated: 26/07/2019 with reference number "[protected] ". The technician came and after inspection submitted to the company for a part replacement, but till today(more than 10 days) no action has been taken in this regard. Now the technician is not even picking the phone creating a big mess and causing huge trouble in this hot and humid weather conditions.
Please escalate the matter vide your forum so that the desired action is taken by the company.