Lloyd — lloyds personnels not fixing the problem of my a/c and not answering the calls

Sep 22, 2019

Updated by rafacollections since 14th august my air condition not working and and not answering the calls after couple of complaints they finally ON 13TH SEPTEMBER 2019came to fix the defected mother board and the technician who came to fix the mother board he asked money for fixing then my stare manager try to given 100/rupees then the guy refused to take 100/rupees he want more money then my manager replied him i cant give you morethan this actually you have to do free service and your asking money even what we gave you you dont want to take then
the technician told to my manager your not giving more money then wait and see after one hour may you need me again then we will see he told him like that and left
exactly after one hour air condition cooling not came only blower running
so we want to know why your technicians doing like this troubling us without repairing and because of not gave him money he made air condition to not work
such a bad service if your providing then why you people are promising us while purchasing the A/C AND CHEATING US
EVEN I EXPLAIN TO AREA MANAGER BHEEMA RANGA RAO REGARDING ALSO REGARDING THE PROBLEM
THEN HE TOLD ME TOMORROW I WILL SOLVE YOUR PROBLEM AND FROM THE NEXT DAY HE IS NOT LIFTING MY CALL ALSO SO LET ME KNOW WHAT SHALL I DO INEED PROMPT RESPONCE FROM YOU PEOPLE EITHER REPAIRING THE A/C OR TAKING BACK YOUR PRODUCT
Gally mart (Rafa collections)
Miryalaguda
Pin code 508207
Telangana state


Lloyd — lloyds personnels not fixing the problem of my a/c and not answering the calls


Miryalguda, Telangana, India
rafacollections on Sep 4, 2019Mark as Resolved

Since 14th of august i am asking to repair my a/c to lloyds personnels
I call many times to customer care centre and area manager bheema ranga rao also i make on line complaint twice
But no result
Such a bad service of this company
We have many stores and we thaught to
Continue with this brands of air conditions to all our stores but i am fedup with this useless fellows
I don’t know when they will fix my a/c
Now a days festival time this time only we have customers more coming to store for purchase dresses and all are angry for the sweating and every one they knows about your brand and your service no one cares even area manager not responding they send the pcb different model and technition came once and try to change the pcb he found different model pcb unit he brought replace
So they knows the model of a/c and what kind of part to be send and they carelessly dealing and it will spoil your sales in market
Sorry to say as a customer i am having first time very bad experience with you people in my life
I am waiting for your answer as well as fixing my problem
Gally mart (Rafa collections)
Miryalaguda
Pin code 508207
Telangana state

lloyds personnels not fixing the problem of my a/c and not answering the calls
lloyds personnels not fixing the problem of my a/c and not answering the calls