Lloyd — my brand new ac is not working for last 10 days

Address:

S-30/175 shivpur, Varanasi, Uttar Pradesh, 22003

I bought my ac on 2nd june 2019. Our ac stopped working on 21st june and i complained for the same on 22nd june. Technician visited and said there was some issue with a component and then we have been waiting for them to come and fix the issue. Called the customer care several times.. I was given several number and everyone is talking to us like they are giving us the favour. But still waiting for the resolution. Hopefully this doesn't happen to anyone because for them once the money's been recieved, i believed they don't even care for the customer. Even i sent an email to llyod and still there is no response from their end.
I don't know what to do... But yeah i'm not gonna trust these people ever again.
I know a single customer doesn't do too much to their reputation but still i wanna have my say in it.
Thanks
Hopefully something happens soon