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[Resolved]  Lloyd — Non-redressal of Complaints of Split Air Conditioner

I brought a split a.c last year. A.c was showing F-9 error. I called customer care multiple times and lodge a complaint. A mechanic was appointed by the company to visit the side. mechanic created a job sheet of faulty part of A.C. It has been almost a month neither spare part is available nor my complaint is resolved by the LLYOD. They used trick that they always closed old complaint and create a new one. Almost 5 to 6 times they created new complaint on their own. Moreover the mechanic is also denying to provide service.
I am enclosing all the complaint number and bill of mechanic
1. Job sheet number:[protected] dated 23.06.21 (2.[protected] dated 14.06.21 (3.[protected] dated 10.06.21 (4.[protected] dated 30.05.21
visit charge bill no. 2373 dated 31.05.21 of Rs. 580/-
I want either my ac repair or get it return. Because i dont want to use the pathetic product of this company which does not value customer satisfaction.
Non-redressal of Complaints of Split Air Conditioner
Non-redressal of Complaints of Split Air Conditioner
Non-redressal of Complaints of Split Air Conditioner
Non-redressal of Complaints of Split Air Conditioner
Non-redressal of Complaints of Split Air Conditioner
Non-redressal of Complaints of Split Air Conditioner
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Jun 28, 2021
Complaint marked as Resolved 
Jun 24, 2021

Complaint Status

LLOYD customer support has been notified about the posted complaint.
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Hi, this concern has been already raised with the respective team. Please wait for 24-48 Hrs while the attending team checks on the matter and gets back to you with an update.

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