Lloyd — Not receiving service against faulty product

Address:

Kolkata, West Bengal, 700036

I have bought a Washing Machine from a near by store on 02/10/2016. But the washing machine keep showing different problems from the begging. Have lodge complains 3 times and each time they came checked the machine only from back door and oiled the parts and said its working. After few days it stops working again. This is the 4th time I lodged the complain for service on 9th
April, they came and discovered that the body of washing machine is broken. Today is 26th of April The problem has not been resolved till now. They keep postponing the date of service but never got the job done.

This Washing Machine was defective from the begging so I want a complete replacement of the product.