Lloyd — not yet complete the repair

Address:508207

From 14th november 2019 until today my air condition not running

Technician came to fix the board on 13th september and he ask money for fix the board my manager refused to give him money then he fix the board and he loosen the screw of the gas to leak the gas and he told to my store manager you where not given money to me wait and see you need me after some times
He told like this and left

After one hour only same day air condition not working
I told this matter to bheema ranga rao area manager
He told me i will send the technician to repair
From the next day he also not answering my call
So please let me know what i will do
Shall you will take back the air condition and return my money back
Ineed your prompt answer

Lloyd — lloyds personnels not fixing the problem of my a/c and not answering the calls


Miryalguda, telangana, india
Rafacollections on sep 4, 2019submit a complaint
Since 14th of august i am asking to repair my a/c to lloyds personnels
I call many times to customer care centre and area manager bheema ranga rao also i make on line complaint twice
But no result
Such a bad service of this company
We have many stores and we thaught to
Continue with this brands of air conditions to all our stores but i am fedup with this useless fellows
I don’t know when they will fix my a/c
Now a days festival time this time only we have customers more coming to store for purchase dresses and all are angry for the sweating and every one they knows about your brand and your service no one cares even area manager not responding they send the pcb different model and technition came once and try to change the pcb he found different model pcb unit he brought replace
So they knows the model of a/c and what kind of part to be send and they carelessly dealing and it will spoil your sales in market
Sorry to say as a customer i am having first time very bad experience with you people in my life
I am waiting for your answer as well as fixing my problem
Gally mart (Rafa collections)
Miryalaguda
Pin code 508207
Telangana state

Lloyds personnels not fixing the problem of my a/c and not answering the calls
Lloyds personnels not fixing the problem of my a/c and not answering the calls
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Lloyd authorise person installed washing machine LWMF70AW wrongly.As a result machine vibrated abnormally even started movement which caused collision with wall and basin.and machine got damage.so I refused to take that machine.Your authority assured me to replace the damage machine by new one.Pls inform me the development.
Team Lloyd's reply, Oct 3, 2019
Hi Nilotpal, we're really sorry for the experience you had. Please share your complaint number so that our team can look into your issue.

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