Lloyd — Now facing network issue like "network module not inserted".

Address:

Vattamuthampatty s kollapatty

I am customer of your esteemed Havells brand.the lloyd LED tv (L65U1Y0IV) which was bought on 21/01/2021. Now facing network issue like "network module not inserted".raised compliant" [protected]" on this Tuesday but picked weekend slot since we are not available during weekdays. And clearly explained the issues which we are facing and sent video through what'sapp before service providers attended the call.
Now the service person attended the call seems like he don't have any knowledge regarding this, simply visited and replied like we will get back to you on Monday with software.
FLM (first level maintanence ) was really horrible. But during weekdays we are not available that's why we picked weekend slot. Kindly look into this matter and do the needful as soon as possible.

Yours truly
Gowtham s
Mobile number:+91 [protected]

I need clear explanation why that compliant ([protected]) closed without any intimation. And resolve my issue at the earliest