Lloyd — poor service for lloyds led tv 24 inch (in warranty

Address:Gir Somnath district, Junagadh, Gujarat, 362365

Sub: very poor service for lloyds led tv 24” inch (In warranty/guarantee period)

I, bharatbhai kotiya, purchase lloyds tv 24” inch led tv model: gl24hobocf with 1+2 = 3years warranty from your lloyds tv dealer “shivam enterprise” veraval, dist: junagadh (Gujarat)

My complaint no:[protected], (2),[protected],[protected]
Sir, i have made first time complaint no:[protected] dt.03.09.19, your concerned executive visited at my home location, and final decision for ”replacement ” but after that till today 02. Nov.19 (About 2 month) there is no any solution.

Whenever i asked to your customer representative on phone & local seller, every time told me that give me 3 to 4 days for approval & transportation time for replacement.,

After few days when i try to talk to your concern/ representative they made again & again new complaint no. I. E.[protected] dt. 26.09.19,[protected] dt. 04-10-19, so i am very confused and very strange to know about your “lloyd/ havels brand” customer solution policy.

So, now i am very very frustrated from your replacement that you have not attempted to made any single/final solution after long long time being period (2 month
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LLOYD customer support has been notified about the posted complaint.
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Dear Sir,

We're really sorry for the experience you had. Please share your complaint number so that our team can look into your issue.

Thanks & Regards
Team Lloyd
Pending cumplant 30sep

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