Lloyd — Regarding Non compliance of my service request ID [protected]

shivank jain

from Noida, Uttar Pradesh

May 2, 2022

Address:

82, peer jaad gaan purana bajar near lovely ice cream factory khurja 203131

Dear Sir/Madam,
I would like to complain regarding service requested id [protected]. I raised a complaint regarding faults in my AC on 27/04/2022. This AC is in the company warranty period. A serviceman visited on 28/04/2022 whose contact no is [protected] said some equipment has to change and when I collect this equipment from the company then I will be able to resolve this fault. I tried many times to contact customer care and serviceman also but both are saying when equipment will available we will resolve your problem. After 6 days my service request could not be resolved by the service provider. It is indicating the negligence of the company. This type of act from a famous company like havells is shameful and untrustful. You are requested to resolve my problem as soon as possible other than i have only option to take legal action against you under consumer protection law.

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LLOYD customer support has been notified about the posted complaint.

May 02, 2022

Updated by shivank jain Dear Sir/Madam,
I would like to complain regarding service requested id [protected]. I raised a complaint regarding faults in my AC on 27/04/2022. This AC is in the company warranty period. A serviceman visited on 28/04/2022 whose contact no is [protected] said some equipment has to change and when I collect this equipment from the company then I will be able to resolve this fault. I tried many times to contact customer care and serviceman also but both are saying when equipment will available we will resolve your problem. After 6 days my service request could not be resolved by the service provider. It is indicating the negligence of the company. This type of act from a famous company like havells is shameful and untrustful. You are requested to resolve my problem as soon as possible other than i have only option to take legal action against you under consumer protection law.