Lloyd — Regarding routine service/AMC not provided

I purchased Lloyd window AC on 07/07/2020.(invoice attached herewith)
I start my AC on dated 17/04/2023 but AC is not working/cooling. So I had Complaint for my Lloyd AC on 18/4/2023 with reference No.[protected] for routine service and applying for AMC to Lloyd customer service centre.
But no engineer visited till now, and harassment/giving wrong information, by your service provider on call. Service/AMC pending since from July 2021 to till date.
I applied/remind for AMC every year 2021 to 2023 but no action taken till now.
In this connection I had file a Complaint in National Consumer Helpline forum on dated 19/4/2023 with all facts but your service provider gave wrong information (No engineer visited from 18/04/2023 to till date).
Now I will filling a appeal/complaint in the court of law against Lloyd company and your service provider about giving wrong reply to the National consumer helpline forum.
Please take action immediately and solve the above said issue.

Narender Kumar Meena
A-1 East Arjun Nagar
Shahdara Delhi -32
[protected]
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