Lloyd — split ac not working.

Address:

Gharse Tower, MG road, Opp. Don Basco high school, Panaji, Goa., North Goa, Goa, 403001

Ref; Purchase AC on Dated 17/06/2016, with Maruti sales, Behind Old Secretariat, Panaji, Goa.
To;
Customer care, Dated; 22/02/2019.
LLOYD ELECTRIC & ENGINEERING LTD,
New Delhi.

Subject; Complaint against pipe leakage of Refill gas R22 (FREON.) from pipe line LLOYD split AC.

Sir,
We purchased AC with above reference on dated 17/06/2016 under extended warranty. Now, Problem is AC cooling system stop due to R22(FREON). We did quarterly servicing from your LLOYD company employee Mr.Agnello. After 1year warranty of AC indoor. I gave a complaint to LLOYDS regarding stop the cooling system in the month Feb. 2018 and Stop the leakage of Gas filled Nitrogen and Gas filled by receipt no. 839, Dated 24/02/2018 from ACME refrigeration and AIR conditioning Equipments Pvt.Ltd . Again the leakage starts after 1month from the date of gas repair on dated 24/02/2018. I gave a complaint to LLOYD and your representative Mr.Agnel and Mr.Mahesh tested by Nitrogen in AC outdoor unit to check the leakage. He filled the R22 gas ( FREON.) and I paid Rs.2500.00 to Mr.Agnel. Mr.Agnel refuse to give receipt( Bill.) and says he will get the receipt next day. Next day Cooling system works perfectly after repair. We use AC till July month 2018. From July month we have not operated the AC. Now, In the summer season we started the AC. But the cooling system was stopped working. Again, We called Mr.Agnello to check the AC to repair it. He checked the AC refused to do the repair or to fill the Gas. I send the mail LLOYD company on dated 16th Jan.2019. No one person came repair the AC and again send the mail email ID on dated 14th feb.2019. No one person came to my house to repair my AC. Today, I gave a call to your manager. He instructed to make register and complaint. Sir, Summer season starts and cannot control the heat.
Once again requesting you, Kindly send the technician on discount price.
Thanking You,
Yours faithfully,

Satish V. Kuvalekar,
Gharse Tower,
B1, Opp to Don Basco High School,
Panaji,
Goa.
Mobile. [protected].
Attach. 1. Agnel repair our AC.
2. Video recording Mr.Agnel Professionally service without receipt.