[Resolved]  Lloyd — technician could not resolve the issue

Address:

110037

I have purchased an lloyd ac on 24 april. After few days of installation it was working fine but suddenly we smell something worse while switching it on. Sargam electronic has sent n - number of technician to resolve the issue but they are worthless, they are not even proper trained, the way they reacted on the issue. They replied very senselessly.ac is working and technician said, it might be the wire of the steplizer is burnt, sargam and lloyd don't have any trained technicians they just send them from road to repair. You sent n - number of jokers to resolve the issue.
Ac timer also has some fault, when i set it for 4 hours, it switchs off in 3 hours and when i set for 3, it s/off in 2 hours, similarly when i set for 1 hour, it suddenly s/off. And when it suddenly s/off, it smells pathetic. If i write any email i don't get any response but i get a message of service every time.5 technician have visited to resolve the issue till now 09/08/2018. Now just do me a favour just send the guy who can uninstall the ac and take to your workshop/showroom and intiate the process to refund the amount. I am just fed up with your idiotic apologize and services.
Some details are given below-

Name - dilshad khan
Contact no - [protected]
Invoice no:gst-jkp-1-1261
Adress:rnnk apartment hazari enclave b1 1st floor post office lane samalka new delhi 110037
Date of purchase - 29 april 2018
Showroom - sargam electronic
Address - b1/5a opp. Metro pillar no 546 janakpuri nd-58.

Thank you
Dilshad khan