Lloyd — Tv not repaired

Kapish kakodkar

Address:

RHB 1 OMKAR RESIDENCY, PONTEMOL, NEAR POWER STATION

I have 2 years of warranty for Lloyd TV left, I lodged complaint on 06.12.2020 vide ref. No.[protected]. Their technician said that TV panel has become faulty. In the warranty they should replace my TV panel for free of cost. Now since they are not repairing the panel they are offering a replacement for which we have to pay Rs. 12050/- after depreciation cost for replacement. This is excessive amount they are asking for. They have not mentioned it anywhere in the warranty that we have to pay for depreciation in case they are offering replacement. I wish that my consumer complaint will get resolved soon.

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LLOYD customer support has been notified about the posted complaint.

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If your problem is not getting resolved, please follow the below set method.

Write and email to

[protected]@lloydmail.com and cc shashi.[protected]@havells.com along with dheeraj.[protected]@havells. Com

Shashi Arora is the CEO of the company and dheeraj khanna is the Jt. GM.

There contact numbers are

Mr. Arora - [protected]
Mr. Khanna - [protected]