Lloyd — Unwanted consumption of electricity

Rajat Vatsa

Address:

C 21, 2nd floor, sahib Kunj, new palam Vihar phase 3, Gurgaon 122017

Hi,
This i rajat vatsa, have already raised a complaint 2nd time related my product issue (Window ac), the first time i raised a complaint, tech support guys came at my place and ask to replace my meter due to containment zone it was delayed and in a mean time they forced me to close the complain now i replaced the meter aswel, still on a regular basis i am getting 25-30 units only for ac in 7-8 hrs, i cannot afford this much, as i have purchased a new ac in the begging of march it was not expected with new ac, have raised a complaint, an agent was assigned to me, he asked to cal his tl raushan singh @ [protected], but this man never received the cal, i am tired of this # now, already paid more than usual bill for last 3 months can't afford any more, bill for april was rs.2500 for 15 days used 2hrs each day, for may it was rs 4100 for the month used it 5 hrs evey day and for current month i. E.., june i have started using this ac on 9th after changing the meter and today it's 17th june'2020, in 9 day my total unit is 250 for 8 hrs per day, bill is somewhere around rs.2500 for 9 days, so it's my request to replace this ac asap or else i need to take further action against lloyd for this. I'll surely go to the court if wil not receive any resolution against this complaint because one side i am paying emi of rs 2500 for this ac and other side 4-5 thousand bill, i m totally dissatisfied.
I know that i have used the ac so not asking for 100 % compensation but want the replacement and also 50% compensation i. E.., for april 1250, may 2000 & for june 1250, in total it is rs 5000

Regards
Rajat vatsa
[protected]

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LLOYD customer support has been notified about the posted complaint.

Jun 17, 2020

Updated by Rajat Vatsa CONSUMER COMPLAINTS logo
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Electronics & Appliances Complaints LLOYD
Lloyd — Unwanted consumption of electricity

1 Review
C 21, 2nd floor, sahib Kunj, new palam Vihar phase 3, Gurgaon 122017, India
Rajat Vatsa on Jun 17, 2020
Mark as Resolved

Hi,
This I Rajat Vatsa, have already raised a complaint 2nd time related my product issue (Window AC), the first time I raised a complaint, tech support guys came at my place and ask to replace my meter due to containment zone it was delayed and in a mean time they forced me to close the complain now I replaced the meter aswel, still on a regular basis I am getting 25-30 units only for AC in 7-8 hrs, I cannot afford this much, as I have purchased a new Ac in the begging of March it was not expected with new Ac, Have raised a complaint, an agent was assigned to me, he asked to cal his TL Raushan Singh @ [protected], but this man never received the cal, I am tired of this ### now, already paid more than usual bill for last 3 months can't afford any more, bill for April was Rs.2500 for 15 days used 2hrs each day, for May it was Rs 4100 for the month used it 5 hrs Evey day and for current month i.e.., June I have started using this Ac on 9th after changing the meter and today it's 17th june'2020, in 9 day my total unit is 250 for 8 hrs per day, bill is somewhere around Rs.2500 for 9 days, so it's my request to replace this Ac asap or else I need to take further action against Lloyd for this. I'll surely go to the court if wil not receive any resolution against this complaint because one side I am paying EMI of Rs 2500 for this Ac and other side 4-5 thousand bill, I M totally dissatisfied.
I know that I have used the AC so not asking for 100 % compensation but want the replacement and also 50% compensation i.e.., for April 1250, May 2000 & for June 1250, in total it is Rs 5000

Regards
Rajat Vatsa
[protected]