Lloyd — Userless service

I am extremely disappointed with your service team because till now my ac issue has not been resolved.
Yesterday, i faced the worst experience with the lloyd service team. On 6th june i purchased lloyd 1ton ac and now after one month, i am facing the gas leak issue. I raised my complaint to the service centre and even on-call with service engineer i clearly mentioned that the gas is leaked and cooling is stopped and i also checked the ampere which is also very low (2.5 amp). Still, the came without any equipment or gas cylinders. They just came and take pictures of the ac invoice. They even did not check my ac. When i asked for the solutions then they replied that they know gas is leaked they will come again the next day to repair this.. This is highly unprofessional behaviour by llyod service engineers or support function. Now i can not purchase any llyod product in future.
Now i am calling the service engineer but they are not picking my call.
Reference number "[protected]".