Comments
sir,
I am the customer of washing machine of Lloyd company purchase in July 2019. Due to breakage of hook of one of magic filter I registered my request for new part. Its been 15-20 days but still your service person is saying part not available with company.
I am not able to understand if company could not manufacture the spare parts to complete the customer needs after sale then why company is manufacturing the product because if customer will purchase and use the product there would be requirement of change of spare parts. Its natural, Company should have availability of spare parts. Customer can't use the product as use and throw.
it seems that we have done a big mistake via purchasing Lloyd product.
sapna khanna
[protected]
Ambala Cantt
I am the customer of washing machine of Lloyd company purchase in July 2019. Due to breakage of hook of one of magic filter I registered my request for new part. Its been 15-20 days but still your service person is saying part not available with company.
I am not able to understand if company could not manufacture the spare parts to complete the customer needs after sale then why company is manufacturing the product because if customer will purchase and use the product there would be requirement of change of spare parts. Its natural, Company should have availability of spare parts. Customer can't use the product as use and throw.
it seems that we have done a big mistake via purchasing Lloyd product.
sapna khanna
[protected]
Ambala Cantt
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904, Surya Kiran Building, K.G. Marg, New Delhi, Delhi, India - 110001
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We're really sorry for the experience you had. Due to the unforeseen circumstances surrounding the Corona Virus, Lloyd Customer Care Center and field operations are temporarily closed to ensure everyone remains safe and healthy! You can register your complaint and book your service requests through our WhatsApp no. [protected] Alternatively, you can reach out to us at [protected]@lloydmail.com
Thanks & regards,
Team Lloyd