Llyod — Unsatisfactory service for split AC

Address:	110070
Website:	Llyod

Dear lloyd team,

Just your engineer visited to check our ac status and there is a leakage thru drain and your engineer confirmed that first time installation have not done properly that is why it is being happening. I want to know that if your engineer installed the same at the time of purchase and that time they didn't install properly then where is my fault, and now they are telling that why you didn't inform earlier for the same and if we will reinstall they will charge.

Pls let me know this is your service bcs when i puchased your item they told me that you will get best services from llyod than other companies and seeing all the things i purchased your item but now the above things are happening.

Pls get solution for the same and reinstall my ac without any charge otherwise i will complain in consumer forum.

Also there is complained against your authorised dealer named balaji enterprises, masoodpur vasantkunj new delhi-110070 who didn't provide below items at the time of purchase ac and when your engineer came for servicing, he asked me for below items:
1. Stray
2. Pipe

Today i purchased pipe from your engineer by giving amount but he told that he is unable to arrange stray. Attached bill of pipe is for your reference and for refund the same to me bcs i will not bear the said charge. Also arrange stray at your end.

Pls treat and resolve my complain on priority and take necessary action on above said matter.

I will wait only 3 to 4 days to resolve my issues bcs i will not bear all the charges which is not genuine. Pls note this is not the matter of only amount but it is the matter for cheating.

Regards
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