Llyod Complaints & Reviews

My ac is under warranty and pcv is damaged and the technician who visited said it will be replaced and its more than one week they are not picking up any calls or have not received any update on it.The customer care service misguided me to an out of warranty technician who took 350 rs visiting charge just to tell me that I need a technician within warranty therefore had to book again this time paid visiting charge for rs 550. Worthless service!...

Have already logged tkt with the customer service tkt no [protected], since may 24th there's no firm ETA either from the customer care or From the local authorities.

As have already conveyed the local authority my health condition, wherein I am a kidney transplant patient and needs to be under AC which is must.

Despite of explaining and sharing the recorded sounds coming from the compressor no action taken...

I purchased new lyodcAC and after 1 Month installation, AC gas leakage.

Now your service center is not picking calls.

What is benefit of purchase ac of llyod of you can't provide service????

Please look into this matter

Regards
Manoj Gupta...

1. Deliver of the product delayed
2. After 13 days of delivery the product was not installed.
3. Technicians are highly payable for the service but still they don't do their work. For an example they are not doing a hole in the wall for AC installation. I did that with other workers and paid Rs-500. Will this be deducted from the service fee ?...

Dear Sir/Mam,

I hope this email finds you well. I am writing to you regarding the installation of the air conditioning system in my home. As per our agreement, the installation was scheduled to be completed within 48 – 72 hours of me receiving the Air Condition system from Amazon, but unfortunately, it has not been done yet. We received the delivery on 04/16/2023.
I am deeply concerned about this delay as it is causing...

AC and remote doesn't co-ordinate well hence logged a service request on 31st Dec 2022 with reference# [protected]. A technician had visited and confirmed that the issue was not because of remote it is mainly because of the mother board that needs to be changed immediately and also, he confirms from brand end they will fix the board issue immediately within a day. So next day is 1st Jan 2023 and its a new year so we know people will on...

We bought air condition of Lloyd company on[protected] but on[protected] it got gas leakage problem then we took it to the service center we were told it will be done in 4 to 5 days. We were told and even if we visited the service center repeatedly, the same answer is given from there that the item ordered from the company has not arrived and today on[protected] we visited it again and said that the order is still pending. That is to say...

Out split AC is displaying error E5 and not working. We are really stressed as this is the second time in since we purchased the AC, in april. This is how Llyod works? We paid you full, you gave us defaulty unit but now atleast help us. My family is suffering. Error E5 and service due mails have been alreadg dropped with llyod but no response. Help...

Window AC not working, new AC, pcp changed once, still not cooling....

Split AC 2 ton 3 star. We don't know what's the problem is. We raised the service request technician came and checked the AC only the 3 pin top is changed he charged Rs.430/- without doing anything. The problem is wall sachet . He don't know how to change wall sachet .Is this the fair charge only changing the 3 pin top.more over he has to ask warrenty is there or not before visiting to house or shop . If not we will go for local technician....

Hey my name sonu sharma purchase window Ac at 06/06/2021 my Ac under warranty but very very disappointed service and executive behaviour very rude my big mistake i buy llyod Ac
Sonu sharma [protected]...

Dear Team,
I was purchased a LLYOD window AC at 22/05/2020 of cost 26500, after 1 year the AC start malfunction and we'll logged complaint with LLYOD customer care and the technical person visit and found there is gas leakage problem. So he charged and refilled the AC's gas and AC starts working, but after 1 year the AC had same issue occur and this time technical person visit the confirmed the AC had gas leakage and coil faulty....

I called Llyod for servicing my AC services 3 weeks ago. They found a problem of gas leakage and after checking informee me that coil is not working and they would have to change it. They took the coil and came back one week later with a new coil(in warranty), which they found to be oversized. They had ordered the wrong part. They told us they'd have to get it changed and they will do it in two days. Again they disappeared for a week. After...

I'm from Tuticorin. We purchased a new 1.5 ton 5 star AC from Lloyd yesterday. Today morning 2 members came for installation. They were totally non cooperative and indecent. I'm a doctor yet he was so arrogant. We have a Fibernet company and we know how to deal with the customers. I have never seen such a worse kind of service anywhere. We have been telling him where to fix the AC. He was never ready to listen and doing things on his will....

I have been complained them 10 days ago still my problem not resolved there service executive are not responding well even i told him that i will complain this in you main branch he said you can complain after that i try to complain this on there main office they also didnt take my complain and just everyone is passing me number and no one taking responsibility to resolve my problem....

Wrost company mene 2 may ko llyod ka ac liya tha aur uski installation llyod se karai thi but na to llyod ne install dhang se kiya aur jaldi jaldi ac latka ke chale gya outdoor bhi sahi nhi lagaya nhi hole karke koi cap lagayi nhi drain pipe dhang fix kiya ac lene ke do din baad hi ac ke swing ki jagah se paani paani nikal raha he bistar gile ho gye phn tak khrab ho gya aur installation walo ne paise bhi jyada le liye aaj ke baad kabhi llyod...

Dear lloyd team,

Just your engineer visited to check our ac status and there is a leakage thru drain and your engineer confirmed that first time installation have not done properly that is why it is being happening. I want to know that if your engineer installed the same at the time of purchase and that time they didn't install properly then where is my fault, and now they are telling that why you didn't inform earlier for...