[Resolved]  Bajaj Finserv Consumer Durable Loan — COMPANY SAID ECS BOUNCED & THE EMI CARD INACTIVE

Address:

West Delhi, Delhi

ECS BOUNCED & EMI CARD INACTIVE

Hello;
I am calling in regards to my Consumer Durable Loan number 4010CD00213741;
I had been your customer for a long time and never had any issue with my ECS,
this is the first time my ECS was bounced, when contacted my bank about the reason for bounce the Branch Manager said that the ECS Mandate was not sent to the bank hence the ECS was been bounced, Now when your executive calls for the payment and I m also both are instalment already paid in advance[protected]December and January) I informed him about the same and asked him to get the Mandate updated with my Bank, for which he said that it was a technical error from the bank side .
And your executives told me please ask your bank why he did not clear that amount here I don't understand why my bank will bounce the ECS where in I got sufficient fund available, and I had already given a authority to get the funds cleared automatically on every 5th of the month for the amount of Rs.2, 662/-
and the EMI card I try to use for the shopping the dealer said this card is Inactive and the card is useless why u guys Inactive the card and deduct the activation(Service Amount)amount or Because of this 2 ECS bounce my CIBIL rating had been drastically affected.
I believe in your bank that is why I had a loan from you guys and I want you to get things sorted out on urgent bases, if you not then I had to forcefully send a complaint letter the RBI Vigilance Wing.
I want my first ECS to be taken in the form of ECS not by cheque or Cash.
I had the Proof of my bank statement till date (from loan apply to 8 months instalment period)


Note: I don't want any person calling me or Harassing for recovery and very Important I want my Cibil to be updated with the technical error happened from your end.

Be a Gentleman Finance.

Thanks and Regards;
Amit Kumar