[Resolved]  Bajaj Finserv Lending + Consumer Durable — NOC/Original Invoice Copy/Cancelled Cheque NOT issued by Company on completion of Loan Agreement

Address:Ludhiana, Punjab

I purchased LCD TV with help of finance by Bajaj Finserv Lending, and paid all my EMI well in time (through ECS). It was completed/foreclosed from my side with the last EMI on 05-Oct-2012. But the company did not issue any NOC/Original Invoice Copy/Cancelled Cheque to me. I complained to Grievance Redressal Team also, but they replied that only e-version of NOC can be issued through email and No Invoice copy or cancelled cheque can be returned. They shall be retained by company for records. Kindly issue my Original Invoice copy and my cancelled cheque. Thanking you. Kindly register my complaint against the company.

Regards
Tejinder
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Aug 13, 2020
Complaint marked as Resolved 
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PS: The Loan Agreement was COMPLETED/FORECLOSED on 05-AUGUST-2012 and NOT 05-Oct-12. Kindly acknowledge the same.
Dear Tejinder,

At the outset, please accept our apologies for the inconvenience caused.

To help us expedite the process of resolution, could you please share your loan account number with us?

With regards,

weCare
Bajaj Finserv Lending.
Dear Sir/Madam (Bajaj Finserv Lending)

Thanks for writing back and your prompt reply. My Loan Agreement Account no. is 4260CD00045294. I am really surprised for such an esteemed organization like Bajaj Finserv Lending, flouting the policy/agreement. Your prompt resolution is solicited. Thanking you.

Regards
Tejinder
Dear Tejinder,

Thank you for sharing your Loan Account Number.

We have already initiated the process of resolution of your query. You shall hear from us in the next 48 Working hours.

During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending
Dear Tejinder,

We would like to inform you that we will require 7-10 days to provide with the Original bill

With regards,

weCare
Bajaj Finserv Lending
I had purchased a Refrigerator, with a finance scheme of Bajaj finance, The same was been repaid & closed. I have also received the NOC at my residence, but the cancelled cheques submitted by me at the time of application are not been returned to me.

Please help in getting the cancelled cheques returned to me, as the same are of my account & they are of no use to Bajaj Finance as there Loan has been repaid & there is no outstanding.

Regards,

Shashank Bhanpurkar

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