Comments
Its a fraud company trying to cheat people. Purchased a fridge from big bazaar through future money, chennai in 2010 August in 12 months emi, Two months emi was paid in advance, 10 months emi was paid monthly, after paying for 6 months, preclosed the loan on the 7th month paying all dues in advance in 2011. After 3-1/2 years, someone suddenly calling stating he is a lawyer from capital first and going to initiate legal proceeding for not paying three months due. Thought i am a fool. I have all the phone numbers from which they are calling. I am going to hand over them to the police and initiate a compensation case for 1 crore against this fraud company Capital first. Do not buy anything from big bazaar or ezone financed by Capital first, its a fraud company.
Reply
I have financed washing machine with Capital First with 8:2 scheme. I have paid 2 months installments as down-payment and 2 other in subsequent months. However ECS which I signed was not working (God know how they collected or submitted the form)and I had pay them manually. I ended the loan with Full and Final settlement by paying a F&F amount in August.
However I have been receiving messages and calls regarding repayment repeatedly every month and I have been following it up with your customer service agents and others with no fruitful outcome.
The calls and messages are now threatening with legal action and spoiling my credit score.
I am sorry but this is very bad way of doing business.
Regards,
However I have been receiving messages and calls regarding repayment repeatedly every month and I have been following it up with your customer service agents and others with no fruitful outcome.
The calls and messages are now threatening with legal action and spoiling my credit score.
I am sorry but this is very bad way of doing business.
Regards,
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
965
Pending
0
Resolved
769