I book my service via locanto. Agent told me that your service has confirmed. Then they told me that sir you need id verification and you need to pay 8500 both of . Then they told me one by one step and i do that for my money back . I want a refund so they told me that yes sir it’s a refund process you need to complete it..! Total amount is 2, 14, 200 . I have their id card, pan card, adhar card, election card..! What should i do ?? I’ll gone a file case on them and locanto .
Locanto customer support has been notified about the posted complaint.
Your Locanto team is very froud and team members all froud. They are with many people froud and same case with me.got a call from your side and he said I have provided sarvice but before that you have to pay for booking 500 so I have paid and then.so we will send our client on your room.then after 30 minutes received a call from your his side he said you have to pay security amount after then our client will come with you so I agree and I have done 5000 pay done he is not providing with me sarvice so he said please refund my money but is not answering with me please help me and refund my money.
Regards
Suraj