This company recently reach out to me after 2yrs.
I have been trying to receive refund from them every time we start the process they cant get it done or have an excuse.
there customer rep said they would call and never do, there is no corporate number to contact to issue a complaint to the company.
in the process of me trying to get my initial refunds the company asked for my banking information to transfer the funds. i never received the refund and over 1000 dollars was taken out of my account. they have not even gave me the 1000 + their employees stole from my account.
this has been Going on for at least 2 years. They are unreliable
And Impossible to work with. never do anything they say they are going to do And don't care about the hardships they put families through during the pandemic.
Mar 18, 2022
Complaint marked as Resolved Locanto customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2022
Locanto Customer Care's response Hello,
We are sorry to hear that you are experiencing problems with Locanto.
Please contact our customer support directly in order to be able to give you better service. Remember to provide some details about your issue and one of our agents will be happy to assist you.
You can use our contact form: http://www.locanto.com/run/faq_contact/
Or send us an email to [protected]@locanto.com
Best regards,
Your Locanto Team
We are sorry to hear that you are experiencing problems with Locanto.
Please contact our customer support directly in order to be able to give you better service. Remember to provide some details about your issue and one of our agents will be happy to assist you.
You can use our contact form: http://www.locanto.com/run/faq_contact/
Or send us an email to [protected]@locanto.com
Best regards,
Your Locanto Team