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Locanto Complaints & Reviews

2.1
Updated: Dec 15, 2025
Complaints 5736
Resolved
2280
Unresolved
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Locanto reviews & complaints page 79

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J
Jag D
Feb 13, 2022
Resolved
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Resolved

Respected sir,

It seems some one updated my phone number [protected] in locanto site and getting call always and it’s like sexual abuse .request to remove my contact number from locato
Mar 30, 2022
Complaint marked as Resolved 
Locanto customer support has been notified about the posted complaint.
Feb 13, 2022
Updated by Jag D
Please remove my phone number
Verified Support
Feb 23, 2022
Locanto Customer Care's response
Hello,

We are sorry to hear that you are experiencing problems with Locanto.

Please contact our customer support directly in order to be able to give you better service. Remember to provide some details about your issue and one of our agents will be happy to assist you.

You can use our contact form: http://www.locanto.com/run/faq_contact/
Or send us an email to [protected]@locanto.com

Best regards,
Your Locanto Team
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    F
    Faiz12345
    Feb 12, 2022
    Resolved
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    Resolved

    AD ID - [protected]
    Someone posted fake Ad of above mentioned ID number, using my phone number and pics. I am receiving unwanted calls and messages.
    Its very disturbing.
    +1 photos
    Mar 19, 2022
    Complaint marked as Resolved 
    Locanto customer support has been notified about the posted complaint.
    Feb 12, 2022
    Updated by Faiz12345
    Kindly update and do the needful to remove that Ad

    Verified Support
    Feb 14, 2022
    Locanto Customer Care's response
    Hello,

    We are sorry to hear that you are experiencing problems with Locanto.

    Please contact our customer support directly in order to be able to give you better service. Remember to provide some details about your issue and one of our agents will be happy to assist you.

    You can use our contact form: http://www.locanto.com/run/faq_contact/
    Or send us an email to [protected]@locanto.com

    Best regards,
    Your Locanto Team
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      M
      Mallikarjun Jainapure
      Feb 12, 2022
      Resolved
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      Resolved

      The user uses my photo without my permission and blackmails me to send him money...
      He even said that he'll post more photos if I didn't transfer money to his account.
      Please take necessary action as I'm having lot of problems regarding that add which I didn't post and even don't know about that app.
      Mar 18, 2022
      Complaint marked as Resolved 
      Locanto customer support has been notified about the posted complaint.
      Feb 12, 2022
      Updated by Mallikarjun Jainapure
      [protected]
      Feb 13, 2022
      Updated by Mallikarjun Jainapure
      Please update status
      Verified Support
      Feb 14, 2022
      Locanto Customer Care's response
      Hello,

      We are sorry to hear that you are experiencing problems with Locanto.

      Please contact our customer support directly in order to be able to give you better service. Remember to provide some details about your issue and one of our agents will be happy to assist you.

      You can use our contact form: http://www.locanto.com/run/faq_contact/
      Or send us an email to [protected]@locanto.com

      Best regards,
      Your Locanto Team
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        I
        IshSingh
        from Mumbai, Maharashtra
        Feb 12, 2022
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        I am unable to complete the profile and everything it throws me back to the profile change and again after filling the details I am unable to use anything as it throws me back to the complete profile error.

        This is has been for weeks and unable to use the app or website
        Locanto customer support has been notified about the posted complaint.
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          J
          jazzzzzzzz
          Feb 12, 2022
          Resolved
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          Resolved

          Someone hacked into my account by changing the email address and now im am not able to log in. i just want the account deleted at this point or the email changed.
          Mar 19, 2022
          Complaint marked as Resolved 
          Locanto customer support has been notified about the posted complaint.
          Verified Support
          Feb 14, 2022
          Locanto Customer Care's response
          Hello,

          We are sorry to hear that you are experiencing problems with Locanto.

          Please contact our customer support directly in order to be able to give you better service. Remember to provide some details about your issue and one of our agents will be happy to assist you.

          You can use our contact form: http://www.locanto.com/run/faq_contact/
          Or send us an email to [protected]@locanto.com

          Best regards,
          Your Locanto Team
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            J
            Jatin Chikani
            Feb 11, 2022
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            Address: Vadodara

            My no and photo used without my permission so plz take the action against it
            Locanto customer support has been notified about the posted complaint.
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              D
              Don raghavendra
              from Karatagi, Karnataka
              Feb 11, 2022
              Resolved
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              Resolved

              Some one uploaded my photo for sexual abuse plz check I'd is [protected]
              Mar 18, 2022
              Complaint marked as Resolved 
              Locanto customer support has been notified about the posted complaint.
              Feb 11, 2022
              Updated by Don raghavendra
              Still it's not solved

              Verified Support
              Feb 14, 2022
              Locanto Customer Care's response
              Hello,

              We are sorry to hear that you are experiencing problems with Locanto.

              Please contact our customer support directly in order to be able to give you better service. Remember to provide some details about your issue and one of our agents will be happy to assist you.

              You can use our contact form: http://www.locanto.com/run/faq_contact/
              Or send us an email to [protected]@locanto.com

              Best regards,
              Your Locanto Team
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                A
                arunkumar1994
                from Bengaluru, Karnataka
                Feb 10, 2022
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                Hi team, Without my consent my phone number is uploaded to locanto i dont have any call from locanto user and please remove the add as soon as possible
                Locanto customer support has been notified about the posted complaint.
                Hello,

                We are sorry to hear that you are experiencing problems with Locanto.

                Please contact our customer support directly in order to be able to give you better service. Remember to provide some details about your issue and one of our agents will be happy to assist you.

                You can use our contact form: http://www.locanto.com/run/faq_contact/
                Or send us an email to [protected]@locanto.com

                Best regards,
                Your Locanto Team
                Hello,

                We are sorry to hear that you are experiencing problems with Locanto.

                Please contact our customer support directly in order to be able to give you better service. Remember to provide some details about your issue and one of our agents will be happy to assist you.

                You can use our contact form: http://www.locanto.com/run/faq_contact/
                Or send us an email to [protected]@locanto.com

                Best regards,
                Your Locanto Team
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                  R
                  Ram2345
                  Feb 10, 2022
                  Resolved
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                  Resolved

                  Someone has created my fake account on locanto using my photograph and mobile number plz delete the account bcaz I am mentally totally disturbed
                  +1 photos
                  Feb 10, 2022
                  Complaint marked as Resolved 
                  Resolved
                  Locanto customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 14, 2022
                  Locanto Customer Care's response
                  Hello,

                  We are sorry to hear that you are experiencing problems with Locanto.

                  Please contact our customer support directly in order to be able to give you better service. Remember to provide some details about your issue and one of our agents will be happy to assist you.

                  You can use our contact form: http://www.locanto.com/run/faq_contact/
                  Or send us an email to [protected]@locanto.com

                  Best regards,
                  Your Locanto Team
                  Helpful
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                    M
                    mylove buda
                    Feb 10, 2022
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                    TRADITIONAL HEALER IN CENTURION +[protected]. i was scammed by this person and i lost lot of money
                    Locanto customer support has been notified about the posted complaint.
                    Hello,

                    We are sorry to hear that you are experiencing problems with Locanto.

                    Please contact our customer support directly in order to be able to give you better service. Remember to provide some details about your issue and one of our agents will be happy to assist you.

                    You can use our contact form: http://www.locanto.com/run/faq_contact/
                    Or send us an email to [protected]@locanto.com

                    Best regards,
                    Your Locanto Team
                    Helpful
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                    1 found this helpful
                    1 Comment
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                      S
                      Shashank.186
                      Feb 9, 2022
                      Resolved
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                      Resolved

                      My photo has been used illegaly. Please remove this ad asap.
                      +1 photos
                      Mar 17, 2022
                      Complaint marked as Resolved 
                      Locanto customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 14, 2022
                      Locanto Customer Care's response
                      Hello,

                      We are sorry to hear that you are experiencing problems with Locanto.

                      Please contact our customer support directly in order to be able to give you better service. Remember to provide some details about your issue and one of our agents will be happy to assist you.

                      You can use our contact form: http://www.locanto.com/run/faq_contact/
                      Or send us an email to [protected]@locanto.com

                      Best regards,
                      Your Locanto Team
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                        H
                        Harman210509
                        Feb 9, 2022
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                        Pls remove my num [protected] from locanto someone has posted it n I'm getting unwanted call and getting too much annoyed by those pls remove it
                        Locanto customer support has been notified about the posted complaint.
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                          C
                          Courtney6969
                          Feb 9, 2022
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                          Hi really like for an ad to be deleted ASAP it’s urgent a person has put my address my car details and personal details about myself putting my safety risk to this person please be deleted and add be deleted immediately thank you ad ID number is[protected]
                          The username of the person is Aratok
                          Locanto customer support has been notified about the posted complaint.
                          Hello,

                          We are sorry to hear that you are experiencing problems with Locanto.

                          Please contact our customer support directly in order to be able to give you better service. Remember to provide some details about your issue and one of our agents will be happy to assist you.

                          You can use our contact form: http://www.locanto.com/run/faq_contact/
                          Or send us an email to [protected]@locanto.com

                          Best regards,
                          Your Locanto Team
                          Hello,

                          We are sorry to hear that you are experiencing problems with Locanto.

                          Please contact our customer support directly in order to be able to give you better service. Remember to provide some details about your issue and one of our agents will be happy to assist you.

                          You can use our contact form: http://www.locanto.com/run/faq_contact/
                          Or send us an email to [protected]@locanto.com

                          Best regards,
                          Your Locanto Team
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                            J
                            Jason Lester
                            Feb 8, 2022
                            Resolved
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                            Resolved

                            Address: Queensland

                            The person is abusive and demand me to give them money or they will leak my details they are a hacker and know where I live from my ip address the number is [protected]
                            Mar 18, 2022
                            Complaint marked as Resolved 
                            Locanto customer support has been notified about the posted complaint.
                            Feb 08, 2022
                            Updated by Jason Lester
                            The name of the person is https://m.locanto.com.au/by/stacy0091/7f8b92/
                            Verified Support
                            Feb 14, 2022
                            Locanto Customer Care's response
                            Hello,

                            We are sorry to hear that you are experiencing problems with Locanto.

                            Please contact our customer support directly in order to be able to give you better service. Remember to provide some details about your issue and one of our agents will be happy to assist you.

                            You can use our contact form: http://www.locanto.com/run/faq_contact/
                            Or send us an email to [protected]@locanto.com

                            Best regards,
                            Your Locanto Team
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                              M
                              mjj23
                              Feb 8, 2022
                              Resolved
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                              Resolved

                              This company recently reach out to me after 2yrs.
                              I have been trying to receive refund from them every time we start the process they cant get it done or have an excuse.
                              there customer rep said they would call and never do, there is no corporate number to contact to issue a complaint to the company.
                              in the process of me trying to get my initial refunds the company asked for my banking information to transfer the funds. i never received the refund and over 1000 dollars was taken out of my account. they have not even gave me the 1000 + their employees stole from my account.
                              this has been Going on for at least 2 years. They are unreliable
                              And Impossible to work with. never do anything they say they are going to do And don't care about the hardships they put families through during the pandemic.
                              Mar 18, 2022
                              Complaint marked as Resolved 
                              Locanto customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 14, 2022
                              Locanto Customer Care's response
                              Hello,

                              We are sorry to hear that you are experiencing problems with Locanto.

                              Please contact our customer support directly in order to be able to give you better service. Remember to provide some details about your issue and one of our agents will be happy to assist you.

                              You can use our contact form: http://www.locanto.com/run/faq_contact/
                              Or send us an email to [protected]@locanto.com

                              Best regards,
                              Your Locanto Team
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                                K
                                Konde Avinash
                                Feb 7, 2022
                                Resolved
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                                Resolved

                                My number is being used on locanto without my consent
                                Mar 17, 2022
                                Complaint marked as Resolved 
                                Locanto customer support has been notified about the posted complaint.
                                Feb 07, 2022
                                Updated by Konde Avinash
                                My number is being used on locanto without my consent
                                Verified Support
                                Feb 14, 2022
                                Locanto Customer Care's response
                                Hello,

                                We are sorry to hear that you are experiencing problems with Locanto.

                                Please contact our customer support directly in order to be able to give you better service. Remember to provide some details about your issue and one of our agents will be happy to assist you.

                                You can use our contact form: http://www.locanto.com/run/faq_contact/
                                Or send us an email to [protected]@locanto.com

                                Best regards,
                                Your Locanto Team
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                                  S
                                  Sanal m t
                                  from Thrissur, Kerala
                                  Feb 7, 2022
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                                  Website: Locanto

                                  Someone posted my ad in locanto without my consent. Please remove the ad ad and take proper action against who posted my number and photo without my consent.
                                  Locanto customer support has been notified about the posted complaint.
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                                    A
                                    ahuy
                                    from Chennai, Tamil Nadu
                                    Feb 7, 2022
                                    Report
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                                    Address: locanto

                                    Dear Team,

                                    as i complaint in locanto site my number is in locanto adult ad my number is [protected] please remove the ad as earlier as possible and block the person using the sites for trouble it will much appreciated it thanks in advance .

                                    Regards.
                                    Xyz
                                    Locanto customer support has been notified about the posted complaint.
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                                      M
                                      mjj23
                                      Feb 7, 2022
                                      Resolved
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                                      Resolved

                                      This Company still has not issued me A Refund it has been Going on for the Whole Pandemic, they reached out to me Back in 2020 About Refunding my Account Asked for my personal Banking information and even asked me to pay money so the Refund would go through smoothly. the customer rep would then go on to steal 1000 Dolllars out of my account on top of the 5000 the company owed me. he would call everyday harrasing me and texting me but would never get anything Done and come up with excuses as to why they cant send me the money. here we are in 2022 and i recieved a call from a random number saying they want to issue Refund saying how sorry they are and that their customers are their responsibility Ha! (it takes them 2 years to realize this?) this Manager said the old rep was fired and he is in charge now, he said he would call me later that Day to discuss. of course he never did. this decision of the company to not pay me back what i am owed has put me and my Family in even more economic strain and the company could care less. not to mention the bank fraud that occured when i gave them my Banking accounts, they seem to have no interest in keeping there word and are manipulative. DO NOT DO ANYTYPE OF BUSSINESS WITH THEM WHATSOEVER!
                                      Mar 17, 2022
                                      Complaint marked as Resolved 
                                      Locanto customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 14, 2022
                                      Locanto Customer Care's response
                                      Hello,

                                      We are sorry to hear that you are experiencing problems with Locanto.

                                      Please contact our customer support directly in order to be able to give you better service. Remember to provide some details about your issue and one of our agents will be happy to assist you.

                                      You can use our contact form: http://www.locanto.com/run/faq_contact/
                                      Or send us an email to [protected]@locanto.com

                                      Best regards,
                                      Your Locanto Team
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                                        Y
                                        Yogesh Skr
                                        Feb 5, 2022
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                                        Address: Thanjavur

                                        Miss use my number and pic, please delete my number and add
                                        Locanto customer support has been notified about the posted complaint.
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