Locanto — Cheated for Rs.26,500 by Locanto fraud

Address:MG road, Bangalore, Karnataka

I was cheated by an escort service in Locanto for 26, 500INR on 5th Jan 2021 at MG road, Bangalore. His name is Komal [protected] (Komal Clg in Truecaller).

I was asked to pay 500 as advance payment and 2000 as the hourly rate so that the agent will share the location. But, after reaching there he asked me to pay extra security deposit of 5000INR for myself, 5000 for the girl, 10000 for the hotel and 4000 as entry fee (Total of 24, 000INR which will be refunded) saying that police were around. After reaching the hotel reception, I was informed that no such services were provided there and I have been cheated for 26, 500INR. Realising that he is a fraud, I asked him to cancel the booking and asked for the refund of the security deposit. Initially he told that the money will be refunded within 24hrs, but after 24hrs he asked for extra 2000 as commission in order to refund my money. I am still being asked for that Rs. 2000 and this guy is trying to escape by saying he's quitting his job this week.

I have pin to pin details of whatsapp chats screenshots, his photo and amount sent by phonepe including transaction id.

After trying so many options, I am registering a complaint in this forum so that you can help me out. This is my last hope, kindly help me get my money back.
+11 photos
Was this information helpful?
No (5)
Yes (84)
Locanto customer support has been notified about the posted complaint.
Jan 12, 2021
Updated by Vignesh2592
Can you please check this issue and give me an update?
Jan 17, 2021
Updated by Vignesh2592
@Locanto customer support team, Can you please check this complaint and write to my email.
Complaint comments 


Hi Vignesh.
Same thing happened to me. I lost 16600 rupees.
Did you received back amount? If yes, please let me know how?
Ricky Rahmat Gautam's reply, Aug 13, 2022
I lost ₹9400. Same thing. Please update.
Ravibiswas's reply, Apr 9, 2023
I have losted 1.13k
1 lakh 13 thousand...
How to get it ??? Suggest here...
Same thing happend to me yesterday @marthahalli, Bangalore .I lost $21000 and still they are blackmailing me to pay extra money.

@Locanto, please take an action on this and help us please
Same problem happened with me but ammount. is different 27000

and He is asking 6500 to resolve and refund in 24 hrs


I have losted 1.30000 in Locanto service tooo

Ravibiswas's reply, Apr 9, 2023
How to get return from these frauds...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Locanto Phone
    +49 611 448 8750
    Locanto Address
    Lp 1/1/27/2 Jagannath Nagar, Maheshtala, West Bengal, India - 743352
    View all Locanto contact information