[Resolved]  Locanto — locanto doesn't post my ads...

Website: Locanto Classified

Okay below is the original message i posted yesterday. However i could not log into my account, and i sent over 5 times a request to receive my password re delivered to my email but it never came hours and hours later, so im opening a new account... And posting again so i can be notified...

Below is the original message...

Dleo333 on jan 4, 2019

I have been a member of locanto for years. All of a sudden my original account was deleted after i purchased a premium membership. Ugh! So now i had to create a new account. I tried to post, but it always says pending ad, then 24 hours later account is deleted. When i try to log on it says sorry we couldnt verify you arent a robot! Um... Clearly not.

So i had to create another account.. New email. And tried to post ads, but now it doesnt show the ad pending it says the ad is active and posted. But its not! It's not anywhere to be found! It says the ad is active but isnt! It received 0 views and has been on for days. I have contacted the customer service for the past week and no response! Sooooo annoying. After years why is this happening now? Why are ads saying posted when they arent. Why are accounts being deleted, saying they cant prove i am not a robot.. Why doesnt customer service respond???? I have gone to their facebook, their twitter, send customer service messages for past week!
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Jan 5, 2019
Complaint marked as Resolved 
THIS WAS NOT RESOLVED!
Locanto customer support has been notified about the posted complaint.
Jan 05, 2019
Updated by Lee David
this was not resolved at all!
Verified Support
Jan 06, 2019
Locanto Customer Care's response
Kindly contact Locanto customer support directly and provide the necessary information as we cannot do much for you from this site: http://www.locanto.net/run/faq_contact/
 
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