[Resolved]  Locanto — Locanto Scammed a huge amount from me. Want my refund

One day i came to know about this Locanto website. so i decided to have a physical touch . I found a client he told me to pay 500 rupees advance so that he will send the girls photos. After selecting the pic, he sent an hotel location. So i fixed a date to go to the hotel. After 3 days i went to the hotel and was waiting outside the hotel and called them, they told me to pay the remaining amount of 3500rs. I sent the amount via google pay. Then they called me and told to sent 5500 rs first and i asked why. They told that this amount is refundable after finishing the service. so i trusted them and sent 5500rs. And sent the proof as a screenshot in Whatsapp. again they called me and asked to send 5500rs as a refundable amount. again i sent and send the proof. again they called me twice and asked to send 5000+5000= total 10000 rupees .. they again told that this amount will be refunded after the service. so i trusted them and sent 10000 rs.. After that they asked again 10000 rupees, but this i had no money in my account. I told them that i had no money, they warned me to send, i keep on said no money.. Then i decided to cancel the service, they said for cancelling the service i had to pay 3000rs. i said no and asked my money for refund. After that there was no CONTACT from them.. I realized that im a ### and was scammed by them.. Feeling unhappy now. This incident didnt know to my parents till know.. If they came to know, im finished. So please me in regaining my money of 25000
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Mar 18, 2022
Complaint marked as Resolved 
Locanto customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2022
Locanto Customer Care's response
Hello,

We are sorry to hear that you are experiencing problems with Locanto.

Please contact our customer support directly in order to be able to give you better service. Remember to provide some details about your issue and one of our agents will be happy to assist you.

You can use our contact form: http://www.locanto.com/run/faq_contact/
Or send us an email to [protected]@locanto.com

Best regards,
Your Locanto Team
Complaint comments 

Comments

Few days aga I got in touch with your agent (satyabhama Mishra) who has been cheating me for the refund, 1st he asked me to pay service charges I paid and for some reasons I didn't wanted the service then I asked him to initiate refund for which he asked me pay 699 and 499 twice and i did pay then he asked me to wait for 20mins so that the refund will be given to ur phone number but after that your agent asked me for more 999 to pay by which I didn't pay he keep on asking for money for me to pay i have given an complaint on him if any of you team can help me on this it will be very useful.

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