[Resolved]  Locanto — registration portal

Address:2049

Hi locanto. Firstly, locanto would not accept my message via the 'contact' pathway - it said it couldn't tell i wasn't a robot. I permanently deleted an existing locanto account, and recently would like to re-register. However, because i used my email address for the deleted account, the system won't allow me to register with that email address. When i cancelled my existing account, i recall several warnings about it's permanence, but nothing about this preventing creating a new account using the same contact details. Is there a way to fix this, so i can create a new account with my existing email address?
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Apr 29, 2019
Complaint marked as Resolved 
Locanto customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2019
Locanto Customer Care's response
Kindly contact Locanto customer support directly and provide the necessary information as we cannot do much for you from this site: http://www.locanto.net/run/faq_contact/
Dec 24, 2020
Updated by Brad Gill
The locanto customer service and support page didn't have options in the dropdown menus that addressed my complaint
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