[Resolved]  Locanto — rs.103100/- swindled without providing any actual service/meeting and the amount not refund as promised

Website:

www.datingguru.in

Dear all concerned,
I connected on the contact no. Provided against name tanisha3034 on the site of locanto (As was known to me then) on 11.09.18, when a lady puja asked to deposit registration fees of 1015/-. Post confirming details, on 25.09.18, i deposited 1015/- in an sbi account no. Located at diamond harbour, west bengal. Post depositing the fees, another lady (Ms. Sarkar) started interacting with me from 26.09.18 and asking for fees 5000/- and then again another 5000/- for showing 2 profile photos in another sbi account located at a different location (Kasba) in west bengal. Then post 1st selection of a profile, she asked 26600/- to be deposited for privacy code. Post a conference call with the chosen profile of panchkula on 26.09.18 around 7pm, she asked to deposit another 42000/- on the pretext of a confirmation mail that too at night around 9pm, post giving some excuse or other and delaying the responses. To gain my confidence, on 26.09.18, ms. Sarkar asked my bank details for effecting the refunds deposited by then (36600/- excluding registration fees). Owing to her nice, polite and convincing responses, i got trapped. While travelling at dehradun one day later, post depositing 42000/- on 28.09.18 morning, she shared 2 profiles of dehradun. Post conference call with the chosen profile at dehradun around 2pm, she asked to deposit 49000/- on the pretext of verification call charges in the evening around 5.30pm after continuously delaying sharing the private number of the profile. Since, more than 50000/- cannot be paid on a single day through online payment, hence this service was also not organized/provided.in between, she kept on confirming convincingly that all deposits will be refunded starting with 1st service and there are mails from one vikram singh (Service in-charge, as mentioned on the mail). Once, back in station (Delhi), post hectic/persistent follow ups/discussions and i received confirmation from her and subsequently over mail from vikram singh that a discounted amount of 24500/- need to be deposited and balance was supposed to be paid post 1st service. Once, this 24500/- was deposited, she shared a delhi profile. As i had already deposited 78600/- + 1015/- (Registration fees) and sweet talking by ms. Sarkar, i thought genuine service will be provided and i will get back money deposited till then 78600/- (Excluding registration fees), i kept on persistent follow up and delaying to connect me with this delhi profile and providing her private number, she demanded depositing the balance 24500/- saying no service can be organized without same, when i refused to pay any further amount and asked for refund of all deposits amounting 103100/-. As i was told by ms. Sarkar umpteen no. Of times and over mails by vikram singh that no other deposit will be required till 1st service, this was blatant breach of trust and swindling, which i understood then. To gain my further confidence, she again took my bank details for effecting transfer of all deposits (103100/-). The conversation with ms. Sarkar for refund continued till 11.10.18, who kept on pressing for the balance 24500/- saying i have to take the service for 3 months. After 3 months all deposits will be refunded post depositing another 35000/- as cancellation charges, which i vehemently refused instantly. Post my refusal of taking any service and demand for full refund of 103100/- and demand for a mail from vikram singh stating all terms and the deadline for refund of 103100/-, she kept on giving some excuse or other on some pretext or other till 11.10.18 afternoon. Since 12.10.18, she stopped taking calls and i am yet to receive any mail from vikram singh with regards to refund of 103100/-, which the lady promised, will surely be sent by vikram singh.
If your site genuinely help the hapless consumers like me, kindly organize refund of my deposit of 103100/- swindled by the dating site, datingguru.in, excluding registration fees of 1015/- (Which the lady, ms. Sarkar, said cannot be refunded and i agreed) as quickly as possible.
Also, please suggest what need to be done from my end to catch these swindlers to prevent anyone else getting swindled.