Lok Nayak Hospital — Covid test complaint

Dear sir,

My name is mayank jain s/o ramesh kumar jain add-1/1970-c east ram nagar shahdara. My wife monika has found possitive covid 19 on date of 5th may and sample taken on 03 may 2020 and we inform to 1075 helpline and she was admit in lok nayak hospital on 7th may as she was having pain. She is 9th month pregnant and due date was 14th may. Hospital take her test on 14th may 2020 at 7am and we have been informed on 19 may that there is kit failure and the sample is taken again on 19 may 2020 and sample is again taken for which information received again on 20 may 2020 that the sample is rejected.

We are unable to understand why this is taking too long time to test a patient who is pregnant and delivery is due, the patient moral is going down day by day due to this harassment.

We also feel that the private test report of lal path some wrong report which is receices on 05 may 2020 as my test is also taken with her and the report is come negative and no one have any symptoms.

No one is informing whether the delivery takes place in hospital or outside if the patient found negative, no one is informing when the patient will be discbarge.

We also received a call from one of the department that says the lnjp hospital has uploaded the information on the basis of which she was found positive as per the report dated 12 may 2020, this is again not possible at all as she was tested for the first time on 14 may only. This make all the family member tensed.

Different infornations are coming from different department.

We request you to intervene at the earliest and either allowed to get her test done from outside or get the test report urgently and do further procedure.

Last night she again feeling pain and informed the same at 03:00 am and shifted to labour room, but no doctor come to test the issue till 13:00 of next day.

We request you kindly intervene and take immediate action.



My wife detail

Name - monika (As per adhaar)

Age-24

Husband name-mayank jain

Maternity ward no 25 to 29

Bed no 26.

Monika mob-[protected]

Husband mob-[protected]
Was this information helpful?
No (0)
Yes (2)
Lok Nayak Hospital customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lok Nayak Hospital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    49
    Pending
    0
    Resolved
    2
    Lok Nayak Hospital Phone
    +91 11 2323 0733
    Lok Nayak Hospital Address
    Jawaharlal Nehru Marg, LNJP Colony, Maulana Azad Medical College Campus, New Delhi, Delhi, India - 110002
    View all Lok Nayak Hospital contact information