[Resolved]  Loop Mobile — Waiver of delayed payment penalty on postpaid mobile bill

Address:Mumbai City, Maharashtra

My mobile no is [protected]. I was your customer, but, due to non availability of network while reaming i have ported out to vodafone. After porting out, i received bill of rs.335.00 including the late payment penalty of rs.100/- . I am ready to pay the bill but due to busy schedule i could not get time to visit your gallary for payment of the bill.
I request you to please waive the penalty of rs.100/- as it is not the practice among the mobile companies to charge penalty on post paid bills. As and when your network capacity increases, i would like to take new connection of your company.
Thanking you.
For this purpose you may contact on my another mobile no.[protected].

Sailesh d popat
State bank of india.
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Aug 14, 2020
Complaint marked as Resolved 
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