L'Oreal Complaints & Reviews

Hello

I have been using loreal creme casting hair color, shade darkest brown, for quite some time.
However, i wish to state that thought he package mentions 'lasts for 28 washings' my hair color will not last more than 2-3 washing if i wash it twice a week. I would like to know on what basis is the product manufacturer making such claims and if they are making such claims why is it not applicable in my case.

TO WHOM IT MAY CONCERN.
I WENT TO A LOREAL AUTHORIZED AND TRAINED BEUTICIAN ON 19TH DECEMBER 2009 TO GET A TREATMENT WORTH RS 2000/- WHICH WILL SMMOTHEN AND IMPROVE THE QUALITY OF MY HAIR. ONCE IT WAS DONE I NOTICED A SMALL BALD PATCH IN THE FRONT OF MY HEAD. THE BEAUTICIAN TOD ME THAT ITS LOOKED LIKE A BALD PATCH BECAUSE MY HAIR IS SLIGHTLY STRAIGHTENED.. ONCE I GOT HOME , I TRIED COMBING IT TO COVER THE PATCH WITH HAIR. TO MY SHOCK...

I am a regular user of Loreal colour, but today when i opened box of same one tube of extra protective cream colourant was missing and in cream developer bottlel there was 10ml cream against 72ml,
B NO:B52741, DT:31/01/2009, Rs459.Purchased from Spencer, Saurya inn Arcade, Sakchi, Jamshedpur-831001.DT 2/05/2009, BILL NO 13140 .

My wife and sister had booked an makeup appointment (2 months in advance) for our wedding reception, for which an advance was paid and the requirements communicated to the lady at the desk. However, upon reached the parlour on the actual day they were rudely refused the service. The lady (supposedly the owner) insisted that they must get a reception makeup done instead of a party makeup that they both wanted. (My wife got her wedding makeup done at the same parlour)
My wife and sister donot like heavy makeup and wanted a light makeup, the lady who attended to them 2 months back had suggested to get a party makeup done as that suited their needs.
This rude lady returned the booking amount but wasted 1 hour of theirs and left them stranded on such a crucial day. It was our luck that the two of them were accomodated by a nearby parlour and the makeup was done according to their requirement.
We ofcourse reached at our own reception one and a half hour late. I wish to sue L'oreal for mental harrassment / trauma faced by us due to their unprofessional services.