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Lotto Sport Complaints & Reviews

2.1
Updated: May 22, 2023
Complaints 68
Resolved
28
Unresolved
40
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Lotto Sport reviews & complaints page 2

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A
Anupam9
from Mumbai, Maharashtra
Jun 12, 2019
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Address: Kunjpura Road Karnal, Karnal, Haryana, 132001

Hi

I purchased lotto shoes article f8l 4954-010 from Karnal lotto company outlet on 19 may. In just less than one month it's sole is cracked from several sides, when I complained this @ shop, Mr pawan took my complaint and gave me a complaint receipt but after 4 days he refused to help me regarding solution, this is my worst experience with lotto, need replacement for my shoe.

Urgent solution required to my problem as already 5 days gone I have submitted my shoes @ same shop I have purchased, lotto store, Kunjpura Road, Karnal, I have a huge circle and I will never recommend lotto product to any of my friend if no solution provided to me, please take this on priority and resolve my issue asap.

R's
Anupam
[protected]
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    A
    avinashsinghpal
    from Mumbai, Maharashtra
    Apr 18, 2019
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    Address: Ghaziabad, Uttar Pradesh, 201010

    On 17 apr 2019, i have bought lotto shoe (At rs3499.00) from lotto show room at mahagun metro mall ghaziabad up. The shop keeper offered me with lucrative buy1get1 deal and finally i bought 2 pair of shoes in rs 3499.00.
    After reaching home, i looked the other side of mrp tag which showed offer price of rs1199.00.
    Eventually i have been charged high by a reputed brand and at a reputed location of ghaziabad (Mahagun metro mall). This is a forgery for innocent customer. I want to give a strong lesson to such type of incidents.
    Invoice no: t0058/03067 dated: 17april 2019.
    Avinash, mobile [protected]/ [protected]
    Gst no: 09aamcs3830m1zt
    Lotto Sport customer support has been notified about the posted complaint.
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      B
      Bhola Kamila
      from Kolkata, West Bengal
      Nov 27, 2018
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      Sir
      I bought a lotto full sleeve jacket from flip cart on august month.
      Now winter season. I have put on my jacket only 2 days. The jacket has been bubbles and damaged.
      It it very bad experience with the lotto brand.
      If it is possible to replace the product, i would very much glad with the lotto brand.
      Thanking you.
      Yours faithfully,
      Bholanath kamila
      [protected]
      Lotto Sport customer support has been notified about the posted complaint.
      Sir, l buy a new lotto slipper but broken in 4 months .Dharamshala lotto show room not return/replace . lotto dealer me provide 6 months warranty. But not return/replace. Dharamshala(HP) lotto show room conduct land line number [protected].My conduct number [protected]. Please help me.
      Hi,

      I purchased "AS5323-333" product from Metro Cash and Carry India. At the time of walking with the sandals i got chilblains on my Achilles Tendon with in half an hour. I am wanted to notice to you about the product. Please let me know how to change my product.
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        V
        Vkrmsngh3
        from Hoshiarpur, Punjab
        Sep 1, 2018
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        Address: Bathinda, Punjab, 15026

        I bought vertigo black running shoes and it get damaged suddenly while doing aerobics in gym. It make me feel lot of dissapponiment in front of crowd. And it is only 4 months old. I want company to replace them and solve my issue. If lotto is realy consumer caring company it will solve my issue. I have invoice copy too. I called them and also email them firstly they respond now they did not even respond. They should be responsible about there customer.
        Lotto Sport customer support has been notified about the posted complaint.
        I have bought it from paytm 2 months ago it is started toring apart.. really frustrating .. I want you to replace it as soon as possible
        माझा बूट एकदम खराब झाला आहे तो मी फहक्त 3 महिनेच वापरला आता तो वापरायला जमणार नाही. .
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          A
          Avni Blotra
          from Guntur, Andhra Pradesh
          Jun 30, 2018
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          Address: Ambala, Haryana, 134003
          Website: Lotto store NH1

          I bought women shoes from the store yesterday and i am highly dissatisfied with the product. I used the shoes once and that too for just one hour and ended up getting blisters on my feet. The shoes which were meant for sports activity are not that comfortable in fact it rendered me from wearing other shoes also. I purchased from the store with great trust but the results force me to never recommend this brand.
          Lotto Sport customer support has been notified about the posted complaint.
          I purchased a lotto shoe from the shop named BRAND FACTORY, kozhikode kerala.the sol of the right leg shoe is not flat as it is very difficulty to walk .the sol of the shoe is inclined to inner side.if you can replace me the shoe i will be thankful to you
          I am Army person and purchase a Lotto white shoes from Army CSD Canteen for my official duties/Physical training Parade duty. But now colour of one shoes is changing in front side white to yellow. In Army yellow colour is not acceptable in lieu of White shoes. So please send me your support for change of shoes.

          women shoes - Comment #3393132 - Image #0
          Sir i purches lotto shoe in army csd canteen 4and half month ago but shoe damage and creak (fat gaya) .plz consider and change the shoe.
          Hi lotto I am from hisar i buyed lotto airoldo from hisar branch but i am not satisfied with it I want to return it within 24 hrs because of high price instead real price on online I want my refund
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            R
            rakeshadak137
            from Pune, Maharashtra
            Apr 18, 2018
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            Address: Pune, Maharashtra, 411045

            Good folks at Lotto please pay attention,
            I bought a pair of Lotto shoes on Friday 13th Apr 2018 from Lotto showroom at Baner, Pune, Maharashtra. The product code is SLPL-1002 (F7V[protected].
            When I started wearing it from second day, the left shoes is giving pain while walking. Some hard part of the shoes is troubling me near the thumb.
            I went to the showroom to complain the issue. The employees there said below things to me:
            1.You should wear this shoes for 3-4 hours only.
            - Shouldnt I wear a shoes full day? or should I carry 2 pairs with me? Isnt a shoes made for walking even 200 meters on floor?

            2. You should try thick socks.
            - So for the right side shoe also I am wearing a thin socks. Its not giving any trouble to my right leg.

            3.We dont exchange discounted shoes.
            - So are you selling bad quality material under Flat 50 % OFF or so?

            So there is a definate problem in left shoe.
            As per my information Lotto is a big brand. And due to such responses the brand value is going down by a lot of percentage.
            They really need to take this into account.
            +3 photos
            Lotto Sport customer support has been notified about the posted complaint.
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              V
              Visaj
              from Samalkha, Haryana
              Nov 29, 2017
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              Address: Rohtak, Haryana

              To whom it may concern
              I have bought a pair of lotto shoes 6 months back and now it is not as comfortable as it was priorly when bought the stuff also get stuffed and quality and color also faded of the product the shoes are not now comfortable and sarusfied. Lotto has charged me 3500 inr but i have misplaced bill now tell me what can i do if i purchase shoes so costly and they are not worth of it even
              I want my shoes replaced or get compen sation for my product
              +1 photos
              Lotto Sport customer support has been notified about the posted complaint.
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                R
                Rupintandon
                from Daulatpur, Himachal Pradesh
                Sep 19, 2017
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                Address: Aligarh, Uttar Pradesh

                Hi team lotto,

                I purchased a pair of lotto shoes before two months ago (On 21st june 2017) from your lotto store aligarh,

                Which is under warranty of 1 yr but within a month it got damaged and not in condition to wear,

                Quality of product always matter for any business growth though your impression is going far away from this situation,

                Customer experience were also bad at your exclusive store as no proper attention to the customer given which increase customer dissatisfaction and not good for your brand value,

                Please replace the product or refund my money otherwise i don't have any way except going consumer forum,

                My details are attached herewith,

                Name : rupin tandon
                Product purchased : lotto shoes, size 8
                Purchased date : 21-jun-2017
                Purchase location : lotto store, aligarh
                Amount : rs 1740/- (After discount)
                Contact number : [protected]
                +4 photos
                Lotto Sport customer support has been notified about the posted complaint.
                Dear sir
                I purchased lotto t-shirt from lotto store z square mall kanpur dtd: 25/11/17. After one wash the lotto tag has removed slightly. I visited store but they dimply refused to lodge my complaint.please help

                complaint regarding lotto shoes - Comment #2963041 - Image #0
                complaint regarding lotto shoes - Comment #2963041 - Image #1
                complaint regarding lotto shoes - Comment #2963041 - Image #2
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                  M
                  Mrigyank Vats
                  from Noida, Uttar Pradesh
                  Aug 4, 2017
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                  Address: 201001

                  A lotto shorts (S[protected]l) was purchased 2 months before and now the cloth and color of the shorts has been faded a lot. And stichting is also tonned up so soon. Its within warranty of 3months mentioned on bill.
                  I request to please exchange my product as soon as possible as i am not satisfied at all with your brand product (It is in warranty).
                  Hope for an early and positive response.
                  Lotto Sport customer support has been notified about the posted complaint.
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                    S
                    Shaitan Singh Mitharwal
                    from Delhi, Delhi
                    Mar 9, 2017
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                    Address: New Delhi, Delhi, +91

                    Dear customer care,

                    I have peaches one lower from lotto Hudson lane store in 4 jan 2017 bill number is t[protected] bill is miss place I have sending you tha pictures of my lower you can see all-over in pilling kindly replace my product.i recently purchased lower worth 1899/• two months ago.
                    I purchased from branded store
                    I feel like cheated please resolve at your earliest.

                    Thankyou
                    Shaitan singh
                    +4 photos
                    Lotto Sport customer support has been notified about the posted complaint.
                    Dear customer care
                    The lower which I have bought form you that was not use in sports but use in general use. It is used in sports then rubbed on one side but it was both side .you can replace my product. Your product quality is bad.

                    Product problem - Comment #2684771 - Image #0
                    Product problem - Comment #2684771 - Image #1
                    Product problem - Comment #2684771 - Image #2
                    Maine aapke lotto showroom Allahabad me one pair shoes kharida lekin ye comfort nahi hai So my4500=00 rupey provided
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                      R
                      roy4j37
                      from Bilaspur, Chhattisgarh
                      Sep 20, 2016
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                      Address: Jabalpur, Madhya Pradesh, 482001
                      Website: www.consumercomplaints.in/new_complaint

                      Kindly find attached the poor status of lotto shoes gifted to me just last month on my birthday which puts a question mark on it's quality. As opposed to the quality standards of lotto, this is obviously not what was expected when investment in brands like these are made. Therefore, its my sincere request to you to please provide a legitimate solution to it asap... :-)
                      +3 photos
                      Lotto Sport customer support has been notified about the posted complaint.
                      I bought a pair of shoes from Flipkart in Marc this year, one of its upper leather are coming out.
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                        D
                        dharmveerbhatia
                        Sep 13, 2016
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                        Resolved

                        Address: Allahabad, Uttar Pradesh, 125055
                        Website: snapdeal.com

                        I have purchased lotto White Men Sport Shoe online from the website snapdeal.com on dated 17-Nov-2015. The INVOICE NUMBER of the product is S2C971/15-16/11953. The product is damaged within six months. The upper sol of the both shoes tear off from the bottom sol. The shoes are under warranty of one year. So please replace the shoes within warranty period as soon as possible.
                        Item detail:
                        lotto White Men Sport Shoe
                        ITEM CODE: GD890504
                        ORDER NO: [protected]
                        SUBORDER NO: [protected]
                        INVOICE NUMBER : S2C971/15-16/11953.
                        +1 photos
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Lotto Sport customer support has been notified about the posted complaint.
                        Dear dharmveerbhatia,

                        Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                        Regards,
                        Team Snapdeal
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                          A
                          amit.rana2222
                          from Bawal, Haryana
                          Jul 28, 2016
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                          Address: 123501

                          www.lottosport.in

                          On wednesday, july 27, 2016 10:55 pm, "amit. [protected]@yahoo.com" wrote:

                          Dear lottoteam,

                          I am amit rana,

                          19 jul-2016 i purchased one pair of loto shoes from vishal maga mart rewari (brass market) branch which is of worth 999 rs.

                          I just used these shoes for 2 days and they got damaged.

                          After 2 days i went to megamart branch for registering the complaint but the staff present there refused to logged a complaint.

                          They told me to contact with branch manager who was not available that day.

                          Next day i met with him but he also denied to accept this. as per him it is my fault that i used these shoes roughly for two days.

                          I hope you will take action against my complaint.

                          Here are the attached images of shoe and my bill.

                          This is my contact number: [protected] ([protected]@gmail.com)
                          +3 photos
                          Lotto Sport customer support has been notified about the posted complaint.
                          4 months ago i bought a lotto mens sandal frim Amazon.in and within 4 months the soul of the sandal has cracked up and the stitches are also coming off.
                          Please take care of this matter and i request you to not repeat this in future bcs i use lotto footware with a lot of trust.
                          Kindly exchange my sandal.

                          Shoes damage - Comment #2828257 - Image #0
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                            A
                            aayushg
                            from Pune, Maharashtra
                            Jul 19, 2016
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                            Resolved

                            Address: Indore, Madhya Pradesh, 452009
                            Website: www.lottosport.in

                            Hii,
                            I recently purchased a lotto lower worth 1500/- a month ago.
                            It got ripped of in just a month.!! Is that the quality a person get for 1500!!
                            I purchased it from a branded store at tower chouraha main road, indore. The shopkeeper said he cant do anything you need to talk to company's customer care.
                            O its a humble request please refund my money or give a new one.
                            I feel like cheated please resolve at your earliest.

                            Thanks & regards

                            Aayush gupta
                            Id - [protected]@gmail.com
                            +2 photos
                            Dec 27, 2017
                            Complaint marked as Resolved 
                            u have done no help..
                            Lotto Sport customer support has been notified about the posted complaint.
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                              C
                              Chirag Bhardwaj
                              from Mumbai, Maharashtra
                              Apr 27, 2016
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                              Address: 110094

                              Hi, i had recently purchased a pair of lotto shoes 3 month ago bt within 3 month because of some cheap quality of threading shoes was broken. I tired to register my claim at lotto helpdesk and lotto's retail shop which is in shipra mall nearby indrapuram ghaziabad but they dimply refused to replace by giving a idiotic excuse that it is physical damage. I don't understand what kind of guarantee they use to give for 3 months and how they are justifying that it is a physical damange.
                              Please help!
                              Thanks,
                              Chirag Bhardwaj
                              +1 photos
                              Lotto Sport customer support has been notified about the posted complaint.

                              Lotto Sport — Lotto running shoes

                              We have purchase totto ruining shoes from ebay .in but we have not receive original product .


                              regards
                              gopi singh

                              Denying warranty claim for manufacturing defect - Comment #2367466 - Image #0
                              Denying warranty claim for manufacturing defect - Comment #2367466 - Image #1
                              Denying warranty claim for manufacturing defect - Comment #2367466 - Image #2
                              Denying warranty claim for manufacturing defect - Comment #2367466 - Image #3

                              Lotto Sport — Getting tracksuit of larger size

                              I got tracksuit of size XXL of lotto company vide order no.[protected], dt.26.12.15 which was larger in size, so i want exchange tracksuit of larger size XXL to size XL.
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                                V
                                vkmunjal
                                from New Delhi, Delhi
                                Apr 13, 2016
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                                Address: Lucknow, Uttar Pradesh, 226005
                                Website: NA

                                I have purchased a lotto vapor running shoes through flipkart last month and found very poor / bad performance !!!
                                Quality of product is not so good ... While walking on the ceramic tiles floor it makes a lot of noise and seems that some one is wearing baby shoes and walking... Just like the beep/ crip very irritating sound comes ... Product is useless and can not be used any where, where we have huge audience as it will make you attraction point and people will enjoy by making jokes for you... You will feel very bad and will never use this shoes...
                                Lotto Sport customer support has been notified about the posted complaint.

                                Lotto Sport — Shoes

                                When I opened the packed item I found old shoes instead of lotto traunt shoes due to which I am annoyed kindly refund my money.

                                Lotto Sport — Lotto shoes Poor quality

                                Within 4 months the shoes got ruptured from mesh. Poor quality shoes. I want a replacement for this.

                                Lotto vapor running shoes poor performance - Comment #2410600 - Image #0
                                Lotto vapor running shoes poor performance - Comment #2410600 - Image #1
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                                  S
                                  Shally Sagar Arora
                                  Jan 7, 2016
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                  My husband buy shoes from Looto showroom from GIP Mall, noida. Shoes was of Rs 6000 and starts damage(wear and tear) with in 6 months. I don't keep my bills for long duration but as per them as my product eligible for claim with in 3 months not after that but this does not make any sense as if there is no warranty for atleast 6 months then why would I go for such costly shoes,
                                  +1 photos
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                                    D
                                    De2pak
                                    from Noida, Uttar Pradesh
                                    Nov 9, 2015
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                                    Address: New Delhi, Delhi, 110089
                                    Website: www.lottosport.in

                                    I bought Lotto shoes on 4th July 2015 from CGS Army canteen and it does not even last for 6 month.
                                    I've mailed this issue at "[protected]@sportslifestyle.in" on 8th Nov. 2015, but no one has replied yet. I feel like it's not worth buying Lotto shoes any more.
                                    I would request you to replace it or reimburse for that .
                                    +2 photos
                                    Lotto Sport customer support has been notified about the posted complaint.
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                                      Vatsal Modi
                                      from Mumbai, Maharashtra
                                      Jul 23, 2015
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                                      Resolved

                                      Address: Jaipur, Rajasthan

                                      Sir/madam i have purchased couple of t-shirts of 998/- from companies outlet of jaipur at mi road last week. After their first wash the whole colour washed out. I visited the store but they are refusing to refund. I want my cash back. They said me to buy something else but i dont want to buy anything kindly help me out. I am a regular customer of lotto products and i have no issues with my previous products but this time i am in pain seriously. Yesterday i visited the store again and deposited the products there so i dont have the proof to show. Please resolve my problem. Please.
                                      Complaint marked as Resolved 
                                      Lotto Sport customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 24, 2015
                                      Lotto Sport Customer Care's response
                                      Dear Customer, You can write to us about the claim with the product details and the sales invoice at [protected]@sportslifestyle.in In case you have already deposited the same at the store, pls. contact the store after a few days for an update. The claim will be resolved as per the Product Claim Policy. Thanks, Lotto Sport India Team
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                                        S
                                        sanchandak
                                        Jun 2, 2015
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                                        Address: Bikaner, Rajasthan

                                        Sir i myself dr santosh from Bkn purchase a shoe from lotto outlet SSIPL lifestyle dated 5 jan 2015.within 20 days shoe torn from backside so i went to showroom for replacement. but they give me after 20 days with repairing that shoe.after 10 more days shoe net torn out.so i again go to showroom but this time they said me that you wear this shoe till whole net not turn out from outside to inside.plz tell me that how can i wear a fatta hua shoes.again go to showroom but response was very poor.so plz tell me what can i do.or go for consumer forum.my mobile no is [protected]
                                        +1 photos
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