Lotus Herbals — Prepaid order not delivered since 1.5 months

Website:www.lotusherbals.com

I had placed a PREPAID order on www.lotusherbals.com on December 18, 2021. My order ID is LH-101956. On December 20, 2021, they marked my order as fulfilled on their website, but I still have not received my order.
Every time I mail their customer care regarding this issue they just tell me that the product is not in stock, kindly wait for 4-5 days or they are just passing my issue to some higher team. But they are just adamant. They are not dispatching my order.
This is the tracking link of my order 'https://track.shipway.com/t/[protected]' as provided by their website.

I request lotusherbals to kindly dispatch my order and deliver it to me as soon as possible.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint