| Address: Mallapur Karwar Karnataka, Uttara Kannada, Karnataka |
My sister took a loan of 30, 000 rs, and have paid all the interests and principals on time. At the time of closure she i was told that she is closing the loan too early and will have to pay additional 1, 650 rs as company had spent 1, 574 rs to insure the loan without notifying her about it. Now they are expecting her to pay the additional 1, 650 rs to cover for their loss. They are saying that by closing the loan early, they are incurring the loss, shouldn't they be prepared for that, as one could close the loan at any time??? She has paid 24% interests on this load from oct of 2018 though march of 2019. Given the high interest i helped her pay off the load, as she could not afford it anymore.
Now, when she am refusing to pay the extra 1, 650 rs they are not giving her the completed paperwork and also warning her saying her aadhaar will be blocked and no banks will give her loan in future. I don't understand why, when she has clearly managed to pay off loan in time.
Apr 29, 2019
Complaint marked as Resolved
L&T Finance customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2019
L&T Finance Customer Care's response Dear Customer,
We regret the inconvenience caused. Request you to share your contact number and we'll get in touch with you soon for further assistance.
Regards,
Team L&T Financial Services
Mar 14, 2019
Updated by Befair Please give a call on this number - [protected]. This is my sister's number and she will be able to help answer any questions you may have. Here are IDs from one of the docs - CA[protected] and L[protected].
1471902 Uttar Kanada Virje
Mar 19, 2019
Updated by Befair Now the company is asking for another 1000 Rs, which makes it 2650 Rs. I do not understand why L&T is doing such fraud. Please resolve this issue ASAP.
Verified Support
Mar 19, 2019
L&T Finance Customer Care's response Dear Customer,
Request you to re-share your contact number as it is showing protected to us. Kindly share the same via private message for us to assist you further.
Regards,
Team L&T Financial Services
Verified Support
Mar 25, 2019
L&T Finance Customer Care's response Dear Customer,
We are still awaiting your contact number via message. Request you to share the same as it will help us to assist you further with your concern.
Regards,
L&T Financial Services
Mar 27, 2019
Updated by Befair The email I received says its a no reply email. Can you give me you r email address where I can send the number? Or give me instructions on how I can send a private message?
Also, now they are asking 3500 Rs!!! This is straight away fraud.
Verified Support
Mar 27, 2019
L&T Finance Customer Care's response Dear Befair,
You can call us on our toll free number at[protected] /[protected] in order to assist you further.
Regards,
L&T Financial Services
Please provided me loan track and loan payment track my loan no. is 4137848.
Thanks.
We've shared your concern with our team and they will connect with you soon to address the same.
Regards,
Team L&T Financial Services
Basis the feedback received from our team we understand that your concern has been addressed. For any further assistance, you can call us at 1800 2000 400 / 1800 4190 200.
Regards,
Team L&T Financial Services