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L&T Finance Complaints & Reviews

2.3
Updated: Apr 1, 2026
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K
kathirsellam
from Palakkodu, Tamil Nadu
Oct 9, 2017
Resolved
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I am kathiresan from namakkal. I bought a auto loan no:kgb127049r[protected] from your concern. From the beginning itself your salem branch team did not respond my ecs process. Regarding that i went to salem branch many times in person. I received a mail on 10.9.2015 from k. Ganesh for the rejected reason only. After that i went to salem branch and i gave cheques for further instalments. But your officials never presented the due cheques in time regularly till date.in the mean time i closed my od account and i informed this matter to the branch not to present the cheque for due and i told them that i will pay the due amount by cash. They agreed for that but they still presented the cheque in the bank and got rejected. Thats the only cheque got return by bank for the above reason. You can check my track record from your side. After that i gave 12 cheque leaves to your officials and told them to present the cheque on the due date exactly but they didn't present the cheque properly in due date. When i asked them the reason for not presenting cheques in time, they replied that "all those cheques have been sent to head office not in our custody". Last three dues cheque have presented improper date by you only after my tele call to your customer care. Current month due also not cleared till date after my communication to your customercare, because of this type of transactions my cibil score getting affected very poorly, and i couldn't move any of my financial needs with other institutions. Kindly look into this matter very seriously and revert me at the earliest with exact clarification. I pleased to request you to present my remaining due cheques in time.
Nov 12, 2017
Complaint marked as Resolved 
L&T Finance customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2017
L&T Finance Customer Care's response
Dear Kathir,

We understand your concern. Request you to share your contact number and email Id with us so that our team can connect with you to address your concern at earliest.

Regards,
L&T Financial Services
Verified Support
Oct 10, 2017
L&T Finance Customer Care's response
Dear Kathir,

Basis the feedback from our team, we understand that your concern has been addressed. Do let us know if we may be of any further assistance.

Regards,
L&T Financial Services
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    B
    Bullet Manjoo
    from Bengaluru, Karnataka
    Oct 5, 2017
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    Address: Bangalore, Karnataka, 560050

    I have purchased access 125 on august 2017 taken loan for 12 months but in the showroom your l&t executive told me its advance emi but the in the welcome its showing 12 emi as per the discussion i made payment 1 emi to the dealer but in the welcome it has show 11 emi need clarity on this

    Kindly look in to this provide details

    Loan account no :-3363154

    Vehicle purchased dealer : suzuki automation, south end circle, bangalore -560004

    Vehicle no : ka05ke0015
    L&T Finance customer support has been notified about the posted complaint.
    Dear Bullet Manjoo,

    Basis the feedback from our team, we understand that your concern has been addressed. Do let us know if we may be of any further assistance.

    Regards,
    L&T Financial Services
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      R
      Ranjith Kumar R
      from Coimbatore, Tamil Nadu
      Oct 2, 2017
      Resolved
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      Resolved

      I got two wheeler loan from l&t finance for buying passion xpro on july 2015. I have paid my installments correctly on all the months, but one or two months alone due to the company's system faults they didn't deduct the amount on time from my account. So they sent some representatives to collect the amount, that amount also i paid without any delay. But now they are saying that there is some pending penalty amount which i need to pay for my noc.
      The penalty is for their mistakes which i need to pay, this is completely ridiculous and feeling very bad.
      Nov 11, 2017
      Complaint marked as Resolved 
      L&T Finance customer support has been notified about the posted complaint.
      Verified Support
      Oct 06, 2017
      L&T Finance Customer Care's response
      Dear Ranjith,

      Regret for the inconvenience caused to you. Kindly share your contact number and loan account number with us and we will have our team connect with you for further assistance.

      Regards,
      L&T Financial Services
      Verified Support
      Oct 09, 2017
      L&T Finance Customer Care's response
      Dear Ranjith,

      We are still awaiting your contact number and loan account number. Request you to share the same as it will help our team to address your concern as soon as possible.

      Regards,
      L&T Financial Services
      Verified Support
      Oct 11, 2017
      L&T Finance Customer Care's response
      Dear Ranjith,

      As we haven't received any contact details, your concern has been closed from our end. Do let us know if we may be of any other assistance.

      Regards,
      L&T Financial Services
      Myself gorakhnath jadhav
      I have for loan to take over from Icici bank
      As we discussed your representer
      Agreed for 8.50 for home loan and 9.15 for top up loan and after receiving check of 5900 rupees they said they 11.25 % for top up loan so I kindly request you to refund some of my money back, Thank you.
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        A
        Anil R prajapati
        from Vasai-Virar, Maharashtra
        Oct 2, 2017
        Resolved
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        Resolved

        Address: Ahmedabad, Gujarat, 382481
        Website: LT FINANCE

        Dear sir,
        Please send me the details of my 2 wheels loans agreement no. 2859742 that emi is 3929.00 so send me welcome leters or emi complet or remaining emi details.
        May name is : anil r prajapati
        Adds : 33 lavania society nr. Shivam gas agency chandlodia ahmedabad 382481. Contacts no. : [protected]
        Email : [protected]@gmail.com
        Pls contact urgently solve the problem.
        Nov 10, 2017
        Complaint marked as Resolved 
        L&T Finance customer support has been notified about the posted complaint.
        Verified Support
        Oct 06, 2017
        L&T Finance Customer Care's response
        Dear Anil,

        Apologies for the inconvenience. Your issue has been forwarded to the concerned team and they will surely connect with you soon for further assistance.

        Regards,
        L&T Financial Services
        Verified Support
        Oct 09, 2017
        L&T Finance Customer Care's response
        Dear Anil,

        We understand that your concern has been addressed. For any further assistance you can call us at[protected] /[protected].

        Regards,
        L&T Financial Services
        Oct 13, 2017
        Søhéĺ G Shâîkh's response
        [protected]@gmail.com
        Please send me my noc lettras
        Bike numbre- gj05he3487
        Name- Mohammed Ali nafis rafik shaikh
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          G
          greatoneabhi
          from Varanasi, Uttar Pradesh
          Sep 29, 2017
          Resolved
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          Resolved

          Website: www.ltfs.com

          I never applied for loan from the company family credit private limited, which is now merged with l&t finance. But in my cibil report there is a two wheeler loan from family credit. It is affecting my cibil score and my applications for loan and credit cards are getting rejected due to this. I contacted the company a month back and waited for them to resolve this dispute. But they are not taking any action.
          Nov 15, 2017
          Complaint marked as Resolved 
          L&T Finance customer support has been notified about the posted complaint.
          Verified Support
          Oct 09, 2017
          L&T Finance Customer Care's response
          Dear Greatoneabhi,

          Apologies for the inconvenience caused to you. Request you to share your contact details with us and we will have our team connect with you for further assistance.

          Regards,
          L&T Financial Services
          Verified Support
          Oct 11, 2017
          L&T Finance Customer Care's response
          Dear Greatoneabhi,

          We are still awaiting your contact details. Kindly share the same with us as it will help our team to address your concern as soon as possible.

          Regards,
          L&T Financial Services
          Verified Support
          Oct 13, 2017
          L&T Finance Customer Care's response
          Dear Greatoneabhi,

          As we haven't received any contact details, your concern has been closed from our end. Do let us know if we may be of any other assistance.

          Regards,
          L&T Financial Services
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            S
            santhosh kumar Singh
            from Mumbai, Maharashtra
            Sep 29, 2017
            Resolved
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            Address: 560073

            Hi,

            Please let me when it will be reflect as closed in the cibil report and when will i get the noc in my mail address.

            I had raised the complaint initailly and they said it will be done soon but it is still not yet solved.

            When i paid the remaining amount they said raise complaint it will done within 2 weeks of time but nothing happened and i have sent the cibil report attached where it is shown as opened.

            Please try to resolve soon possible.
            Mobile:[protected]
            Mail id: [protected]@gmail.com

            Thank you,
            Santhosh singh
            Nov 11, 2017
            Complaint marked as Resolved 
            L&T Finance customer support has been notified about the posted complaint.
            Verified Support
            Oct 06, 2017
            L&T Finance Customer Care's response
            Dear Santhosh,

            We are sorry to hear this. Your concern has been forwarded to our team and they will surely get in touch with you at the earliest to address your concern.

            Regards,
            L&T Financial Services
            Verified Support
            Oct 09, 2017
            L&T Finance Customer Care's response
            Dear Santhosh,

            We understand that our team has connected with you and have addressed your concern. Do let us know if we may be of any further assistance.

            Regards,
            L&T Financial Services
            Dear sir/madam

            Iam LOKESHA R my vechile number KA 53 EK 9018 .

            MY LOAN AGREMENT NUMER IS ..2449848 . I need how many emi pending here till date . Plzz inform me and any other fine here plz inform me ...and send me stetement ...Thanks for l&t FAMILY
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              S
              saketsinghmmfsl
              from Satrikh, Uttar Pradesh
              Sep 27, 2017
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              Address: Farrukhabad, Uttar Pradesh, 209502

              Dear team,

              I take a ta from kanpur office a swaraj tractor dealer but not get my noc and other document till time, while talking to mr. Sudhir sharma he is asking me from bridge to close this ta and while talking his behavior is very rude and not very serious for this as we all know festival season is running and i have fund issue.

              Please resolve my contact number is [protected]
              Alwal tractor kaimganj farrukhabad
              L&T Finance customer support has been notified about the posted complaint.
              Sep 27, 2017
              Updated by saketsinghmmfsl
              please take needed action
              Dear Saket,

              We are concerned to hear this. Request you to share your contact number and email Id with us and we will have our team connect with you for further assistance.

              Regards,
              L&T Financial Services
              Lntfinanceservice's reply, Oct 3, 2017
              Dear Saket,

              We are still awaiting your contact number and email Id. Request you to share the same as it will help our team to address your concern as soon as possible.

              Regards,
              L&T Financial Services
              Lntfinanceservice's reply, Oct 5, 2017
              Dear Saket,

              As we haven't received any contact details, your concern has been closed from our end. Do let us know if we may be of any other assistance.

              Regards,
              L&T Financial Services
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                H
                h satish
                from Hyderabad, Telangana
                Sep 22, 2017
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                Address: Kurnool, Andhra Pradesh, 518004

                Sir my name is h. Satish kumar i am not taking loan in your company. But my cibil report i have taken loan in your company. By mistakeactually t. Satish kumar loan taken your company in coimbatore. Document no. 2752172 please solve my problem. So my cibil report is bad please rectify my problem as urely as possible
                So sir this my complent please solve my problem
                L&T Finance customer support has been notified about the posted complaint.
                Dear Satish,

                We're sorry about this. Request you to share your contact number and email Id with us so that our team can get in touch with you at the earliest.

                Regards,
                L&T Financial Services
                Lntfinanceservice's reply, Sep 27, 2017
                Dear Satish,

                We are still awaiting your contact number and email Id. Request you to share the same as it will help our team to address your concern as soon as possible.

                Regards,
                L&T Financial Services
                Lntfinanceservice's reply, Sep 29, 2017
                Dear Satish,

                As we haven't received your contact number and email Id, your concern has been closed from our end. Do let us know if we may be of any other assistance.

                Regards,
                L&T Financial Services
                I had paid all the emi's of my tractor loan agreement no. 0KG760207R[protected]. I had paid last instalment on 13.06.2017 in cash to your agent. Santos ji.But after 3 months also I have not received my noc. When I enquired your local agent (Lakhisarai Bihar) .His behave is not good. ...Manoj Kumar mob no. [protected]
                Lntfinanceservice's reply, Sep 29, 2017
                Dear Manoj,

                Sorry for the inconvenience caused. We have forwarded your concern to our team and they will surely connect with you soon for further assistance.

                Regards,
                L&T Financial Services
                Lntfinanceservice's reply, Oct 4, 2017
                Dear Manoj,

                We trust that our team has connected with you and have addressed your concern upto your satisfaction. Do let us know if we may be of any further assistance.

                Regards,
                L&T Financial Services
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                  S
                  surendergoud
                  Sep 21, 2017
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                  Address: Hyderabad, Andhra Pradesh, 500013
                  Website: l&T Finance

                  Dear team,

                  The below loan account number is appearing in my cibil report where i didn't taken or enquired the loan in l&t finance earlier in my whole life i don't know how this loan is reflecting in my cibil report.. Kindly check your records and help me in removing my name from cibil report.

                  Loan details.

                  L&t finance holdings limited autoloan 663863 dated : 31.08.2011

                  Thanks & regards,

                  J. Surendra goud
                  L&T Finance customer support has been notified about the posted complaint.
                  Dear Surendra,

                  We're sorry about this. Request you to share your contact number and email Id with us so that our team can get in touch with you at the earliest.

                  Regards,
                  L&T Financial Services
                  Lntfinanceservice's reply, Sep 22, 2017
                  Dear Surendra,

                  We understand that our team has connected with you and has addressed your concern via email. Do let us know if we may be of any further assistance.

                  Regards,
                  L&T Financial Services
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                    M
                    Madhu Bisa
                    from Hubli, Karnataka
                    Sep 14, 2017
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                    Address: 583103

                    Ear sir/madam
                    My agreement no apc152050r[protected] priyanka b vehicle no ka 34n1936 we are ready to pay the emi due amount and close the account but your recovery manager is not supporting us, he is not ready to service the customer we asked our car keys after paying the said amount but he is saying that bellary l&t office is closed so we cannot give the key kindly do needful in this regard that manager name is lohit and also our total emi is pending 30000 but they are chrging 56000 only once cheque is bounce and your office is closed in bellary we feel in convience to pay the due amount now we are ready to pa rs 30000 and close the account please wave the charges
                    L&T Finance customer support has been notified about the posted complaint.
                    Dear Madhu,

                    We regret the inconvenience caused. Request you to share your contact details with us so that our team will connect with you at the earliest.

                    Regards,
                    L&T Financial Services
                    Lntfinanceservice's reply, Sep 19, 2017
                    Dear Madhu,

                    We are still awaiting your contact details. Request you to share the same with us so that our team can connect with you at the earliest.

                    Regards,
                    L&T Financial Services
                    Lntfinanceservice's reply, Sep 21, 2017
                    Dear Madhu,

                    As we haven't received your contact details, your query has been closed from our end. Do let us know if we may be of any other assistance.

                    Regards,
                    L&T Financial Services
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                      S
                      Snehansh M. Bhanderi
                      from Jamnagar, Gujarat
                      Sep 4, 2017
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                      Address: 382330

                      Your executive saying aaukat nahi hai to saikil leke ghumiye, executive name:dinesh barik and his phone no. Is [protected]. How you justify, tere baap se baat kar raha hain, bhai itni jaldi hai installment ki to personal kisi bande ko bhejdo, aise baat nahi chalega, i have recording as well. This kind of person you hired, miss behaving with customer, aaukat pe baat kar raha hain,
                      L&T Finance customer support has been notified about the posted complaint.
                      Dear Snehansh,

                      We're sorry to hear of your experience. Kindly provide us your contact details and we will have our team connect with you at the earliest.

                      Regards,
                      L&T Financial Services
                      Lntfinanceservice's reply, Sep 8, 2017
                      Dear Snehansh,

                      We are still awaiting your contact details. Request you to share the same with us so that our team can connect with you at the earliest.

                      Regards,
                      L&T Financial Services
                      Lntfinanceservice's reply, Oct 3, 2017
                      Dear Snehansh,

                      As we haven't received your contact details, your concern has been closed from our end. Do let us know if we may be of any other assistance.

                      Regards,
                      L&T Financial Services
                      Dear Team,

                      I m done online recharge on 29 Aug 2017 Rs 500, but balance not received .
                      Please check and confirm.
                      Bank : ICICI Bank
                      Transactions ID : Bil /[protected] / 0220 / [protected]
                      Transactions Date : 29 August 2017

                      Regards.,
                      Swapnali.
                      [protected]
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                        D
                        deepak170970
                        from Mumbai, Maharashtra
                        Sep 2, 2017
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                        Address: 411014

                        I am Deepak Mittal and I work for TATA COMMUNICATIONS . I availed the loan for Car lease under my company's scheme with L&T Finance being the Financer.

                        I took the vehicle in 2013, the vehicle was XUV 500 Mahindra & Mahindra

                        The lease was about to end in August 2017, however I got the message from Mr Elangovan from L&T Finance on 30th June, that since the GST would be applicable from Ist July 2017 and so, I should foreclose my car lease on 30th June itself. I was difficult, but I arranged the funds and foreclosed the leased.

                        the details are as below
                        [protected][protected][protected][protected]
                        AGREEMENT NO. LEA023066S[protected]
                        Debtors -
                        Future Rentals 54, 469.55
                        RV Amt 239, 700.00
                        Vat Rate 13.50
                        Vat On RV 32, 359.50
                        Total to be collected 326, 529.05
                        State Maharashtra
                        Name of The User Deepak Mittal
                        [protected][protected][protected]--------

                        Basis the above, I paid the amount on 30th June itself, , transaction amount are given below
                        a. Transaction Reference Number:[protected] . Amount : 200, 000 Rs
                        b. Transaction Reference Number:[protected] . Amount 126, 529.05 Rs

                        [protected][protected][protected]-----

                        After that I got the required papers to transfer the vehicle on my name

                        Having said that, the monthly EMIs for July and August 2017 were still deducted from my salary (Rs 54, 469.55 in total )and as I understand from my company, This would be refunded from L&T Finance .

                        Mr Elangovan from L&T Finance has confirmed the same, , and even asked my bank account details.Ms Ashwini Sharma and Mr Ajay Nagvekar from L&T Finance are also aware of this case

                        I have been following up with the above 3 people since last 2 months, for the refund of extra EMIs paid, , last response from Mr Elangovan came on 9th Aug, that I will get the refund soon, , However since then he is not responding to me, , even after my company has also inquired about it with him

                        Please help, , me in this case, This is painful exercise and I am not getting responses to my emails

                        My email address is deepak.[protected]@tatacommunications.com and mobile number is [protected]

                        regards
                        deepak mittal


                        [protected][protected][protected][protected][protected][protected]

                        Full mail trail for your reference

                        From: Pereira Benjamin
                        Sent: 31 August 2017 14:41
                        To: [protected]@ltfs.com
                        Cc: Deepak Mittal ; Geetha Dani
                        Subject: RE: GST implication on car lease - Mr. Deepak Mittal : Payment done for Rs 326, 529.05 as asked for foreclosure

                        Hi Elangovan;
                        What is the issue? Why it is so slow for doing the needful.

                        Benjamin Pereira
                        Human Resources
                        Tata Communications Ltd.
                        VSB, 11th Floor,
                        M.G.Road, Fort,
                        Mumbai-400 001.

                        [protected] Direct | [protected] Mobile | 522625 IP Phone
                        benjamin.[protected]@tatacommunications.com

                        Please contact AskHR by email to [protected]@tatacommunications.com or by phone 7777 or #7

                        From: Deepak Mittal
                        Sent: 31 August 2017 13:36
                        To: Pereira Benjamin ; Geetha Dani
                        Subject: FW: GST implication on car lease - Mr. Deepak Mittal : Payment done for Rs 326, 529.05 as asked for foreclosure

                        Hello Benjamin

                        For the month of July and August, , the EMI for the car was cut from my salary even when I foreclosed the loan, , I am following with Elangovan for the refund, , but not getting any response, , Its 2 months now, , Can you help me on this

                        From: Deepak Mittal
                        Sent: 31 August 2017 12:26
                        To: 'ELANGOVAN M.'
                        Cc: 'Ashwini Sharma' ; 'Nagvekar Ajay' ; Pereira Benjamin ; Geetha Dani
                        Subject: RE: GST implication on car lease - Mr. Deepak Mittal : Payment done for Rs 326, 529.05 as asked for foreclosure

                        Hello Elangovan

                        Request you to let me know the time, , by when the money would be returned back to me

                        From: Deepak Mittal
                        Sent: 24 August 2017 06:21
                        To: 'ELANGOVAN M.'
                        Cc: 'Ashwini Sharma' ; 'Nagvekar Ajay' ; Pereira Benjamin ; Geetha Dani
                        Subject: RE: GST implication on car lease - Mr. Deepak Mittal : Payment done for Rs 326, 529.05 as asked for foreclosure

                        Hello Elangovan

                        Request you to let me know the time, , by when the money would be returned back to me

                        From: Deepak Mittal
                        Sent: 22 August 2017 06:54
                        To: 'ELANGOVAN M.'
                        Cc: Ashwini Sharma ; Nagvekar Ajay ; Pereira Benjamin ; Geetha Dani
                        Subject: RE: GST implication on car lease - Mr. Deepak Mittal : Payment done for Rs 326, 529.05 as asked for foreclosure

                        Hello Elangovan

                        Have not heard from your side, Can you tell by when the money would be transferred to my account

                        Regards
                        Deepak

                        From: ELANGOVAN M. [mailto:[protected]@ltfs.com]
                        Sent: 09 August 2017 15:43
                        To: Deepak Mittal
                        Cc: Ashwini Sharma ; Nagvekar Ajay ; Pereira Benjamin ; Geetha Dani
                        Subject: RE: GST implication on car lease - Mr. Deepak Mittal : Payment done for Rs 326, 529.05 as asked for foreclosure

                        Dear Sir,

                        It is under Process, we will share with you the NEFT UTR NO. shortly.

                        Regards,
                        Elangovan M
                        D+[protected] | M +91 [protected]
                        From: Deepak Mittal [mailto:deepak.[protected]@tatacommunications.com]
                        Sent: Tuesday, August 08, 2017 3:54 PM
                        To: ELANGOVAN M.; Pereira Benjamin; Geetha Dani
                        Cc: Ashwini Sharma; Nagvekar Ajay
                        Subject: RE: GST implication on car lease - Mr. Deepak Mittal : Payment done for Rs 326, 529.05 as asked for foreclosure

                        Hi Elangovan

                        I got the papers today, , thanks for the support

                        Please let me know, why when can I expect the extra instalments paid by me back

                        Regards
                        Deepak


                        From: ELANGOVAN M. [mailto:[protected]@ltfs.com]
                        Sent: 04 August 2017 16:14
                        To: Pereira Benjamin ; Geetha Dani
                        Cc: Deepak Mittal ; Ashwini Sharma ; Nagvekar Ajay
                        Subject: RE: GST implication on car lease - Mr. Deepak Mittal : Payment done for Rs 326, 529.05 as asked for foreclosure

                        Dear Sir/Madam,

                        We are sending the following original closure documents through courier and scan copy attached for your reference.

                         Tax Invoice,
                         NOC to Bharti AXA General Insurance Company Limited.,
                         NOC to RTO Pune, Maharashtra,
                         RTO Form no 35.

                        Kindly acknowledge the same through email once received

                        Regards,
                        Elangovan M
                        D+[protected] | M +91 [protected]
                        From: Deepak Mittal [mailto:deepak.[protected]@tatacommunications.com]
                        Sent: Monday, July 31, 2017 3:06 PM
                        To: ELANGOVAN M.
                        Cc: Pereira Benjamin
                        Subject: RE: GST implication on car lease - Mr. Deepak Mittal : Payment done for Rs 326, 529.05 as asked for foreclosure

                        Hello Elangovan

                        Pls find the details as asked by you, , I don’t have the MICR code, , but have mentioned the IFSC code.

                        Please also let me know rough timeline on when the transfer process would be completed


                        Lease Bank Account And RTGS/NEFT Details for fund transfer
                        Beneficiary: Deepak Mittal
                        Bank HDFC BANK
                        Account No [protected]
                        Branch Location AHURA CENTRE, Ground Floor, Mahakali Caves Road, ANDHERI EAST, MUMBAI, 400093
                        Location AHURA CENTRE, Ground Floor, Mahakali Caves Road, ANDHERI EAST, MUMBAI, 400093
                        IFSC Code HDFC0000543
                        MICR Code
                        Account / Card Type Saving


                        From: ELANGOVAN M. [mailto:[protected]@ltfs.com]
                        Sent: 31 July 2017 14:44
                        To: Deepak Mittal
                        Cc: Pereira Benjamin
                        Subject: RE: GST implication on car lease - Mr. Deepak Mittal : Payment done for Rs 326, 529.05 as asked for foreclosure

                        Dear Mr. Deepak,

                        The July 2017 monthly rental yet to received from your payroll desk, once received, We will making refund.

                        Kindly provide your bank details.

                        Lease Bank Account And RTGS/NEFT Details for fund transfer
                        Beneficiary: Deepak Mittal
                        Bank HDFC BANK
                        Account No [protected]
                        Branch Location AHURA CENTRE, Ground Floor, Mahakali Caves Road, ANDHERI EAST, MUMBAI, 400093
                        Location AHURA CENTRE, Ground Floor, Mahakali Caves Road, ANDHERI EAST, MUMBAI, 400093
                        IFSC Code HDFC0000543
                        MICR Code
                        Account / Card Type Saving

                        Regards,
                        Elangovan M
                        D+[protected] | M +91 [protected]
                        From: Deepak Mittal [mailto:deepak.[protected]@tatacommunications.com]
                        Sent: Monday, July 31, 2017 2:01 PM
                        To: ELANGOVAN M.
                        Cc: Pereira Benjamin
                        Subject: RE: GST implication on car lease - Mr. Deepak Mittal : Payment done for Rs 326, 529.05 as asked for foreclosure


                        Hi Elangovan

                        Can you update me on the status of car transfer papers. Also I paid the full amount, , but in July salary the payment towards car is deducted, , would need clarity on how will I get that amount back

                        Regards
                        Deepak


                        From: Deepak Mittal
                        Sent: 26 July 2017 07:08
                        To: 'ELANGOVAN M.'
                        Cc: Pereira Benjamin
                        Subject: RE: GST implication on car lease - Mr. Deepak Mittal : Payment done for Rs 326, 529.05 as asked for foreclosure

                        Hi Elangovan

                        Just wanted to confirm if you have taken in consideration, the change I reflected

                        Regards
                        Deepak


                        From: Deepak Mittal
                        Sent: 24 July 2017 17:08
                        To: 'ELANGOVAN M.'
                        Cc: Pereira Benjamin
                        Subject: RE: GST implication on car lease - Mr. Deepak Mittal : Payment done for Rs 326, 529.05 as asked for foreclosure

                        Hi Elangovan

                        Would need little help, , I asked vehicle to be on my daughter’s name, , however she has left for Guwahati for her studies, , so wont be available for signing any document, so it might be better to get the vehicle on my name itself

                        I am sorry for the inconvenience and request you to incorporate this change

                        b. Name & complete address on whose favour Tax Invoice &/or No Dues Certificate is to be raised.

                        Name : Deepak Mittal (self)

                        Address : Challengers-3, Flat 1604, Thakur Village, Kandivali East, Mumbai, 400101

                        c. Name & Address of RTO Authority on whose favour Letter for Cancellation of Endorsement, is to be released.

                        Existing RTO office in which the vehicle is registered as of now is Pune RTO

                        New RTO would be

                        WING-C, New Link Cross Road, Anand Park, Dahisar West,
                        Mumbai, Maharashtra 400068

                        Regards
                        Deepak

                        From: ELANGOVAN M. [mailto:[protected]@ltfs.com]
                        Sent: 24 July 2017 10:14
                        To: Deepak Mittal
                        Cc: Pereira Benjamin
                        Subject: RE: GST implication on car lease - Mr. Deepak Mittal : Payment done for Rs 326, 529.05 as asked for foreclosure

                        Dear Sir,

                        It is under process, we will share with you the closure documents shortly.

                        Regards,
                        Elangovan. M
                        From: Deepak Mittal [mailto:deepak.[protected]@tatacommunications.com]
                        Sent: Saturday, July 22, 2017 8:12 AM
                        To: ELANGOVAN M.
                        Cc: Pereira Benjamin
                        Subject: RE: GST implication on car lease - Mr. Deepak Mittal : Payment done for Rs 326, 529.05 as asked for foreclosure

                        Hello Elangovan

                        Can you tell me the progress/status of the paper work.

                        Also, the car lease amount was as well deducted from my June salary, , would that be refunded back to me

                        Regards
                        Deepak


                        From: ELANGOVAN M. [mailto:[protected]@ltfs.com]
                        Sent: 06 July 2017 15:10
                        To: Deepak Mittal
                        Cc: Manish Sinha ; Sendhil Murugan M ; Pereira Benjamin
                        Subject: RE: GST implication on car lease - Mr. Deepak Mittal : Payment done for Rs 326, 529.05 as asked for foreclosure

                        Dear Sir,

                        Noted and we will share you the Closure documents after July 21, 2017

                        Regards,
                        Elangovan. M
                        From: Deepak Mittal [mailto:deepak.[protected]@tatacommunications.com]
                        Sent: Thursday, July 06, 2017 3:04 PM
                        To: ELANGOVAN M.; Pereira Benjamin
                        Cc: Manish Sinha; Sendhil Murugan M
                        Subject: FW: GST implication on car lease - Mr. Deepak Mittal : Payment done for Rs 326, 529.05 as asked for foreclosure

                        Hello Elangovan

                        The additional information asked by you is as follows .


                        b. Name & complete address on whose favour Tax Invoice &/or No Dues Certificate is to be raised.

                        Name : Shruti Mittal (Shruti is my 19 years ols daughter)

                        Address : Challengers-3, Flat 1604, Thakur Village, Kandivali East, Mumbai, 400101

                        c. Name & Address of RTO Authority on whose favour Letter for Cancellation of Endorsement, is to be released.

                        Existing RTO office in which the vehicle is registered as of now is Pune RTO

                        New RTO would be

                        WING-C, New Link Cross Road, Anand Park, Dahisar West,
                        Mumbai, Maharashtra 400068

                        From: Deepak Mittal
                        Sent: 30 June 2017 15:27
                        To: 'ELANGOVAN M.' ; Pereira Benjamin
                        Cc: Sendhil Murugan M ; Manish Sinha
                        Subject: FW: GST implication on car lease - Mr. Deepak Mittal : Payment done for Rs 326, 529.05 as asked for foreclosure

                        Hi Elangovan

                        We discussed, , please proceed with foreclosure basis the documents mentioned below

                        1. RC card copy
                        2. Insurance copy
                        3. Payment reference of Rs 326, 529.05 as mentioned by you .. These are two transactions one of 200000 and other one is 126529.05. The money is transferred to L&T SCB account, [protected]
                        a. Transaction Reference Number:[protected] . Amount : 200, 000 Rs
                        b. Transaction Reference Number:[protected] . Amount 126, 529.05 Rs


                        As discussed, I will let you know below two information, , in some time to come

                        b. Name & complete address on whose favour Tax Invoice &/or No Dues Certificate is to be raised.
                        c. Name & Address of RTO Authority on whose favour Letter for Cancellation of Endorsement, is to be released.

                        Regards
                        Deepak

                        From: Deepak Mittal
                        Sent: 30 June 2017 13:34
                        To: 'ELANGOVAN M.' ; Pereira Benjamin
                        Cc: Sendhil Murugan M ; Manish Sinha
                        Subject: RE: GST implication on car lease - Mr. Deepak Mittal : Payment done for Rs 326, 529.05 as asked for foreclosure

                        Hello Elangovan

                        I tried calling you on your landline, , however that is busy ..please find attached the following

                        1. RC card copy
                        2. Insurance copy
                        3. Payment reference of Rs 326, 529.05 as mentioned by you .. These are two transactions one of 200000 and other one is 126529.05. The money is transferred to L&T SCB account, [protected]
                        a. Transaction Reference Number:[protected] . Amount : 200, 000 Rs
                        b. Transaction Reference Number:[protected] . Amount 126, 529.05 Rs

                        Apart from that you also asked, ,

                        b. Name & complete address on whose favour Tax Invoice &/or No Dues Certificate is to be raised.

                        Name : Radhika Mittal (I can give two addresses over here, pls let me know which one you suggest is better in terms of cost outflow)

                        Address 1 : Challengers-3, Flat 1604, Thakur Village, Kandivali East, Mumbai, 400101
                        Address 2 : C/1301, Plot : 168, Sector 9, Ulwe, Navi Mumbai, Maharashtra 410206

                        c. Name & Address of RTO Authority on whose favour Letter for Cancellation of Endorsement, is to be released.

                        I guess this would be dependent on the address, , Can you help me with that, I am not sure on this

                        Regards
                        Deepak

                        From: Deepak Mittal
                        Sent: 30 June 2017 07:52
                        To: 'ELANGOVAN M.'
                        Cc: Pereira Benjamin ; Sendhil Murugan M ; Manish Sinha
                        Subject: RE: GST implication on car lease - Mr. Deepak Mittal

                        Hi Elangovan

                        Please find the RC and Insurance policy attached

                        Can you please tell me, , that in the GST regime, , what would be the impact to the total value of 326529.05 Rs which you have mentioned below

                        Also, is below NAME and Address if for my address, , I mean the final owner !!!

                        b. Name & complete address on whose favour Tax Invoice &/or No Dues Certificate is to be raised.

                        Name : Radhika Mittal (we can give two addresses over here, pls let me know which one you suggest is better in terms of cost outflow)

                        Address 1 : Challengers-3, Flat 1604, Thakur Village, Kandivali East, Mumbai, 400101
                        Address 2 : C/1301, Plot : 168, Sector 9, Ulwe, Navi Mumbai, Maharashtra 410206

                        c. Name & Address of RTO Authority on whose favour Letter for Cancellation of Endorsement, is to be released.

                        I guess this would be dependent on the address, , Can you help me with that


                        Regards
                        Deepak


                        From: ELANGOVAN M. [mailto:[protected]@ltfs.com]
                        Sent: 29 June 2017 21:08
                        To: Deepak Mittal
                        Cc: Pereira Benjamin ; Ashwini Sharma ; Nagvekar Ajay ; Sambhwani Ravi ; Sunny Achantani ; Mohammed Aamer Siddiqui ; Sujatha K (HR) ; GROVER AJAY
                        Subject: RE: GST implication on car lease - Mr. Deepak Mittal

                        Dear Sir,

                        As required, request you to refer to the below mention foreclosure payment details of your lease agreement as on 30/06/2017

                        AGREEMENT NO. Debtors Future Rentals RV Amt Vat Rate Vat On RV Total to be collected State Name of The User
                        LEA023066S[protected] - 54, 469.55 239, 700.00 13.50 32, 359.50 326, 529.05 Maharashtra Deepak Mittal

                        Request you to go through the below notes for smooth processing of foreclosure request and also all the details are required on or before the foreclosure date.

                        Note:-
                        1. The attached foreclosure calculation shall remain valid up to the foreclosure date.
                        2. The amount should be credited in our account on or before the foreclosure date as in case of the delay, the calculation will get changed.
                        3. At the time of Closure, kindly submit the following :
                        a. A photocopy / scan copy of Registration Book (RC) & Insurance Certificate / Policy.
                        b. Name & complete address on whose favour Tax Invoice &/or No Dues Certificate is to be raised.
                        c. Name & Address of RTO Authority on whose favour Letter for Cancellation of Endorsement, is to be released.
                        d. Cheque/Draft favouring "L&T Finance Ltd" and in case of fund transfer, kindly refer to the details mentioned below.

                        4. VAT is levied based on the State in which the asset is located as per our records available in the System. If there is any change in the location (State), kindly intimate the same immediately.

                        Beneficiary Name L&T FINANCE LTD
                        Bank HDFC BANK LTD
                        Account No. [protected]
                        Branch FORT, MUMBAI
                        IFSC Code HDFC0000060
                        Account Name L&T FINANCE LTD
                        or

                        Lease Bank Account And RTGS/NEFT Details for fund transfer
                        Beneficiary: L and T Finance Ltd
                        Bank Standard Chartered Bank
                        Account No [protected]
                        Branch Location M. G. Road, (MGR) IFSC-SCBL0036001
                        Location Mumbai
                        IFSC Code SCBL0036001
                        MICR Code [protected]
                        Account / Card Type Current

                        If you have any queries, please let us know

                        Regards,
                        Elangovan M
                        D+[protected] | M +91 [protected]
                        From: Deepak Mittal [mailto:deepak.[protected]@tatacommunications.com]
                        Sent: Thursday, June 29, 2017 5:58 PM
                        To: Pereira Benjamin; ELANGOVAN M.
                        Cc: Ashwini Sharma; Nagvekar Ajay; GROVER AJAY; Sambhwani Ravi; ELANGOVAN M.; Sunny Achantani; Mohammed Aamer Siddiqui; Sujatha K (HR)
                        Subject: RE: GST implication on car lease

                        Mr Elangovan

                        Please let me know the foreclosure amount, , guess this mail came in too late, , as tomorrow is last date, , but anyways let me know the values

                        From: Pereira Benjamin
                        Sent: 29 June 2017 17:49
                        Cc: Ashwini Sharma ; Nagvekar Ajay ; GROVER AJAY ; Sambhwani Ravi ; ELANGOVAN M. ; Sunny Achantani ; Mohammed Aamer Siddiqui ; Sujatha K (HR)
                        Subject: GST implication on car lease

                        Hi;
                        Due to the impending introduction of GST w.e.f. 1st July, 2017, your car lease monthly rental EMI will be hiked drastically. Please see the below trail mail received from L&T Finance in this regard.

                        If anybody is interested to foreclose the car lease before GST implementation, you are requested to kindly send an e-mail to Mr.Elangovan from L&T team to provide you the necessary foreclosure value and make the payment by 30th so that there won’t be any impact of the GST change.

                        Please treat this as most urgent, if interested to foreclose the car lease.


                        Benjamin Pereira
                        Human Resources
                        Tata Communications Ltd.
                        VSB, 11th Floor,
                        M.G.Road, Fort,
                        Mumbai-400 001.

                        [protected] Direct | [protected] Mobile | 522625 IP Phone
                        benjamin.[protected]@tatacommunications.com

                        Please contact AskHR by email to [protected]@tatacommunications.com or by phone 7777 or #7


                        From: ELANGOVAN M. [mailto:[protected]@ltfs.com]
                        Sent: 27 June 2017 15:42
                        Cc: Ashwini Sharma ; Nagvekar Ajay ; GROVER AJAY ; Sambhwani Ravi
                        Subject: GST implication on car lease

                        Dear All,

                        In view of the impending introduction of GST w.e.f. 1st July, 2017, request you to take note of the below mentioned tax rates, which will be applicable on lease rentals and closures (foreclosure or Residual Value) for vehicles replacing the existing VAT.

                        Vehicle Category GST rates (A) Cess Applicable (B) Total Tax Rate (A+B)
                        Motor Car - Petrol* (length< 1200CC) 28% 1% 29%
                        Motor Car - Diesel* (length< 1500CC) 28% 3% 31%
                        Motor Car - Mid segment/SUV/Luxurious & others* 28% 15% 43%

                        We will shortly share you the list of live car lease agreements with you for bifurcation of vehicles category as mentioned above. This confirmation will help us decide the GST rate applicability.

                        Regards,
                        Elangovan M
                        Corporate Lending and Structured Finance
                        D+[protected] | M +91 [protected]
                        L&T Financial Services, 3rd. Floor, Brindavan, Plot No. 177, Near Mercedes Showroom, CST Road, Vidyanagari Marg,
                        Kalina, Santacruz (East), Mumbai – 400098

                        Please consider the environment before printing.
                        L&T Finance customer support has been notified about the posted complaint.
                        Dear Deepak,

                        We regret for the inconvenience caused. We've shared your concern with our team and they'll surely get in touch with you at the earliest to address the same.

                        Regards,
                        L&T Financial Services
                        Lntfinanceservice's reply, Sep 11, 2017
                        Dear Deepak,

                        We believe that our team has addressed your concern up to your satisfaction. Do let us know if we may be of any further assistance.

                        Regards,
                        L&T Financial Services
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                          kalpajyoti Phukon
                          from Dhing, Assam
                          Sep 1, 2017
                          Report
                          Copy

                          Address: Dibrugarh, Assam, 786001
                          Website: L &T finance

                          Loan no.2347433, customer name - suchon phukon, emi - 2607. My seven emi are not paid and it cost18117, and over due 10000. But i paid my emi in time. But dibrugarh l& t finance branch didn't response to it the agents didn't reply. Why should i have to pay the overdue when i already have paid hard cash. Please help me out. I think it's a fraud by the agents
                          L&T Finance customer support has been notified about the posted complaint.
                          Dear Kalpajyoti,

                          Sorry to hear about your experience. We have forwarded your concern to our team and they will surely contact you soon for further assistance.

                          Regards,
                          L&T Financial Services
                          Lntfinanceservice's reply, Sep 19, 2017
                          Dear Kalpajyoti,

                          Our team tried connecting with you but were unable to get through. Request you to call us at 1800 2000 400 / 1800 4190 200 for further assistance to your concern.

                          Regards,
                          L&T Financial Services
                          Surcharge in a new jobs
                          Lntfinanceservice's reply, Sep 13, 2017
                          Dear Neelakantha,

                          Request you to elaborate your concern so that it will help our team to assist you with your concern.

                          Regards,
                          L&T Financial Services
                          Lntfinanceservice's reply, Sep 21, 2017
                          Dear Neelakantha,

                          As we haven't received your contact details, your query has been closed from our end. Do let us know if we may be of any other assistance.

                          Regards,
                          L&T Financial Services
                          Hi

                          I want to pay my 2wheller emi through online payment kindly help me.

                          Thanks
                          Antony
                          [protected]
                          Lntfinanceservice's reply, Sep 13, 2017
                          Dear Antony,

                          Thank you for writing in. We have shared your concern with our team and they shall get in touch with you soon.

                          Regards,
                          L&T Financial Services
                          Lntfinanceservice's reply, Sep 19, 2017
                          Dear Antony,

                          We would like to inform you that currently we don’t have the facility of online payment. Request you to visit the nearest branch and make the payment at the counter. Also, do let us know if we may be of any other assistance

                          Regards,
                          L&T Financial Services
                          Two wheeler ap 12ec8292 so please corporate my mobile number is [protected]
                          Hi
                          This is Vinay
                          regarding i am getting enomorous message from DM-LNTFIN
                          regarding EMI RS 2604
                          to be paid in FCLA/c details are: Benefit name Family credit Ltd A/c no FCLRTLO3227495HDFC Bank,
                          IFSC code :HDFC 0000060 Br Fort


                          i, have been paid my loan but i getting message on the above details which i have typed
                          Dear Neelakantha,

                          We are still awaiting your revert. Kindly elaborate your concern along with your contact details as it will help us to address the same soon.

                          Regards,
                          L&T Financial Services
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                            S
                            Sher24
                            from Mumbai, Maharashtra
                            Aug 31, 2017
                            Report
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                            Address: Bangalore, Karnataka

                            Hi,

                            I have paid the dues which were pending from mine side and i want you to close the account as soon as possible and make sure it si reflecting in cibil as closed. I had asked the representative they said it will take 41 working days to reflect and asked them cant be done soon like within week or less and they said i have to raise the complaint to make it m=fast.

                            I hope it would done soon possible. Loan id#2198666.

                            Thank you,
                            Santhosh singh
                            L&T Finance customer support has been notified about the posted complaint.
                            Dear Santhosh,

                            We understand your concern. Request you to share your contact details so that we can have our team connect with you soon to address the same.

                            Regards,
                            L&T Financial Services
                            Dear Santhosh,

                            We are awaiting your contact details. Kindly share the same at the earliest as it will help us assist you further.

                            Regards,
                            L&T Financial Services
                            Hi,

                            Contact#[protected]
                            Address New: #827, 14th main, MEI layout, Bagalagunte, Bangalore:560073.

                            If you require any more Information contact me back.

                            Please try to close soon possible.

                            Thank You,
                            Santhosh Singh
                            Dear Santhosh,

                            Thank you for sharing your contact details with us. Be assured our team will get in touch with you for further assistance.

                            Regards,
                            L&T Financial Services
                            Lntfinanceservice's reply, Sep 19, 2017
                            Dear Santhosh,

                            Our team tried connecting with you but were unable to get through. Request you to call us at 1800 2000 400 / 1800 4190 200 for further assistance to your concern.

                            Regards,
                            L&T Financial Services
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                              M
                              mahendra_patel
                              from Mumbai, Maharashtra
                              Aug 30, 2017
                              Report
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                              Address: Rajkot, Gujarat, 360001

                              Dear Concern,

                              we are one of valuable customer of L & T Finance ltd. my Loan / Agreement Number is 0KG002071R[protected] . this is agriculture vehicle loan i.e. Tractor Loan. We have already done loan without fail in April 2017. We faces so many problems regarding NOC from Rajkot (Gujarat) Branch.
                              Mr. Mahesh Bhadarka, who employee at Rajkot Branch told me that i should pay INR 20000/- for NOC Process. My NOC was pending seems 3 months.

                              For more details contact me as bellow mention details. Kindly do needful,

                              From,

                              Mahendra Chabhadiya
                              S/O. Mr. Dineshbhai Chabhadiya
                              [protected]
                              L&T Finance customer support has been notified about the posted complaint.
                              Dear Mahendra,

                              We're sorry about this. We have forwarded your concern to our team and they will surely connect with you soon for further assistance.

                              Regards,
                              L&T Financial Services
                              My due is finishe but balance due show the statement pl help details send to my mail id
                              my account no.1650564, date.29.11.13
                              mobile no.[protected]
                              mail.Id.Laxmi.[protected]@gmail.Com
                              Lntfinanceservice's reply, Sep 11, 2017
                              Dear Subbu,

                              We understand your concern. We've forwarded the same to our team and they will surely connect with you soon for further assistance.

                              Regards,
                              L&T Financial Services
                              Lntfinanceservice's reply, Sep 20, 2017
                              Dear Subbu,

                              We trust that your concern has been addressed by our team. Feel free to connect with us if you require any further assistance.

                              Regards,
                              L&T Financial Services
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                                prakash.
                                from Bangaon, West Bengal
                                Aug 26, 2017
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                                Dear sirs / madam,

                                This is for your kind information that my captioned auto loan account still showing active on cibil though it was foreclosed on september 2015.

                                This is quite unfortunate that organisation like l&t is not concerned about the promises and duty towards there customers.

                                I got my no due certificate after made the foreclosure amount of rs. 84, 160/- (Eighty four thousand one hundred and sixty only) on 23rd of september 2015. But unfortunately status of my loan showing still active with an outstanding amount of rs. 85, 402/- (Eighty five thousand four hundred and two only) on cibil, which is against my credit records.

                                Please explain and request you to take necessary action
                                To resolve the issue on immediate basis. Hope you will not bound me to take up the matter to the further serious level which may lead upto claim compensation.

                                Still hope you will be kind enough and consider this complaint on serious note and revert back as early as possible.

                                Please note : do not expect any further reminder regarding the same.

                                Thanks & regards

                                Prakash prasad
                                Voice: [protected].
                                Mail id : prakash. [protected]@rediffmail.com
                                L&T Finance customer support has been notified about the posted complaint.
                                Dear Prakash,

                                Apologies for the inconvenience caused. We've forwarded your concern to our team and they'll surely connect with you soon for further assistance.

                                Regards,
                                L&T Financial Services
                                Dear Prakash,

                                We understand that our team has connected with you and requested for the necessary details. For any further queries you can call us on[protected]/[protected].

                                Regards,
                                L&T Financial Services
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                                  sitaram kumar
                                  from Lucknow, Uttar Pradesh
                                  Aug 25, 2017
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                                  Address: Tonk, Rajasthan

                                  My name vahid qureshi s/o nur mohammd. Add. Shiwaji colony ward no. 14, newai tonk rajsthan. My loan was kisan bandu scheme in. 3 wheeler loan my vechile no. Rj 26 pa 0396. My loan offer date[protected]. And my emi amount 5000/- total emi 36 monthy. Plz my loan account no. Send plz. Sir. My loan amount 130000/- name of the dealer ess pee automotives plt. Ltd. My vechile name piaggio passanger 3+1.
                                  L&T Finance customer support has been notified about the posted complaint.
                                  Dear Sitaram,

                                  Thank you for connecting with us. Request you to share your contact details so that our team can get in touch with you at the earliest for further assistance.

                                  Regards,
                                  L&T Financial Services
                                  Lntfinanceservice's reply, Sep 5, 2017
                                  Dear Sitaram,

                                  We are still awaiting your contact details. Request you to share the same with us so that our team can connect with you at the earliest.

                                  Regards,
                                  L&T Financial Services
                                  Dear Sitaram,

                                  As we haven't received your contact details. Your concern has been closed from our end. Do contact us in case of any query.

                                  Regards,
                                  L&T Financial Services
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                                    hemantvyas
                                    from Surat, Gujarat
                                    Aug 25, 2017
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                                    Address: Vadodara, Gujarat

                                    We had applied for home loan for consturction of house, but we are not at all happy with the way your vadodara city branch is working, since last 15 days we had been following for first part disbursement but strating from gave request for technical visit to till date we had no clues what is going on? Employee of your co says that they shift their office to new premises it was a happend on 7days back but still they inform us that'the it & networking not set up i am very amaze how can your co running business like this with such a branch like l&t,
                                    The vendors & contractor is following with me since 10 days for their due payement, now i am under hugh mental pressure due to their storng follow up,
                                    Now i decided to go to consumer forum to file suit against l&t for mental harrasment. (M[protected]
                                    L&T Finance customer support has been notified about the posted complaint.
                                    Aug 25, 2017
                                    Updated by hemantvyas
                                    loan ac no BRDHL17000104
                                    Dear Hemant,

                                    Sorry for the inconvenience caused. We have forwarded your details to our team and they'll connect with you soon to address your concern.

                                    Regards,
                                    L&T Financial Services
                                    Lntfinanceservice's reply, Sep 8, 2017
                                    Dear Hemant,

                                    We understand that your query has been addressed.

                                    Regards,
                                    L&T Financial Services
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                                      Prasadv Devata
                                      from Mumbai, Maharashtra
                                      Aug 24, 2017
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                                      Address: Mumbai City, Maharashtra, 400098
                                      Website: ltfs.com

                                      I have taken home loan from l&t finance in 2014. I have paid my interest on regular basis. L&t finance, home loan division has not send proper report to cibil. I raised a dispute with cibil, cibil also send number of reminders but in vain.

                                      Due to this, my credit score has come down 610 without my fault.

                                      My account with l&t finance is standard.

                                      Thanks
                                      L&T Finance customer support has been notified about the posted complaint.
                                      Dear Prasadv,

                                      Sorry for the inconvenience caused. Kindly share your contact details so that our team can connect with you soon to address your concern.

                                      Regards,
                                      L&T Financial Services
                                      Lntfinanceservice's reply, Sep 5, 2017
                                      Dear Prasadv,

                                      We are still awaiting your contact details. Request you to share the same as it would help our team to connect with you faster.

                                      Regards,
                                      L&T Financial Service
                                      Dear Prasadv,

                                      As we haven't received your contact details. Your concern has been closed from our end. Do let us know if we may be of any other assistance.

                                      Regards,
                                      L&T Financial Services
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                                        sanket brahmbhatt
                                        from Ahmedabad, Gujarat
                                        Aug 19, 2017
                                        Resolved
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                                        Resolved

                                        Address: Ahmedabad, Gujarat, 380052
                                        Website: www.ltfs.com

                                        I have bought two wheeler before 2 month ago. Taken finance from l & t as they are partner with two wheeler dealer. I have given 3 cheque as 1 advance instalment and 2 as deposit. They deposited 1st advance instalment cheque which passes properly. Next month i got call from they customer service that my ecs form was rejected. So i need to go to their branch sign new form and pay cash for current month instalment. I called they toll free number for reason but they are not able to give answer and saying same that i need to go to branch and sign form again. I went to branch and asked reason, no one able to answer. I asked for new form so they given and also asked for 1 cancel cheque which i had not taken with me as no one has given information. Now i filled form and went again to submit it. They are still in delema that for joint account do they required both member sign or only 1. So i given 2 form. Now they are saying this will take 45 days to clear ecs form so i need to pay cash for current month instalment. Pathetic. India's pm saying to cashless and company like l & t saying go with cash. Pathetic service. Pathetic customer care. Pathetic branch staff. Even they no do have machine to use debit card for instalment. No online payment. Their customer portal is not working. Do you believe l & t infotech is one of big company in it and their subsidiary company has these pathetic customer portal. I request to all people do not go with l & t. They are totally unprofessional people. I will file same complaint in gov of india portal.
                                        Sep 12, 2018
                                        Complaint marked as Resolved 
                                        Their one of the manager contacted me and make further process smooth.
                                        L&T Finance customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 17, 2018
                                        L&T Finance Customer Care's response
                                        Dear Sanket,

                                        Thank you for writing in. Please share your contact details and we’ll get in touch with you soon for further assistance.

                                        Regards,
                                        Team L&T Financial Services
                                        Sep 17, 2018
                                        Updated by sanket brahmbhatt
                                        Issue has been resolved.
                                        Dear Sanket,

                                        We're sorry about this. Kindly share your contact details with us so that our team can get in touch with you at the earliest for further assistance.

                                        Regards,
                                        L&T Financial Services
                                        sanket brahmbhatt's [Complaint's author] reply, Aug 22, 2017
                                        My mobile number is +919925393391
                                        Lntfinanceservice's reply, Aug 23, 2017
                                        Dear Sanket,

                                        Thank you for sharing your contact number with us. We've forwarded the same to our concerned team and they'll surely get in touch with you soon.

                                        Regards,
                                        L&T Financial Services
                                        Lntfinanceservice's reply, Sep 4, 2017
                                        Dear Sanket,

                                        We understand that our customer care team got in touch with you and has addressed your concern. Do let us know if we may be of any other assistance.

                                        Regards,
                                        L&T Financial Services
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