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L&T Finance Complaints & Reviews

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Updated: Nov 28, 2025
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L&T Finance reviews & complaints page 51

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D
deepak panihar
from Mohali, Punjab
Jul 14, 2017
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Address: Bathinda, Punjab, 151001

Hi

I had a two wheeler loan account no 2249883 with LNT finance all dues are cleared from side as well I got NOC from the LNT finance but in which cibil I am showing a defaulter when I paid all due than why the company blaming me a defaulter there are having issue in there system company taken my signed on ECS FORM WHen I had taken two wheeler loan from the company but no one single payment debit from my saving account and company charged me penalty approx 6000/- now please resolve my issue asap
Sep 4, 2017
Complaint marked as Resolved 
L&T Finance customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2017
L&T Finance Customer Care's response
Dear Sir,

We acknowledge receipt of your query /grievance and understand that one of our representative has already spoken with you regarding your concern, we hope that you have got the required confirmation from our team.

There were pending dues from your side towards the loan which you have paid in the month of July 2017. You CIBIL record would be updated within next 30 days

Should you need any further assistance, please feel free to write back to us or call us at our customer care number No[protected] between 9AM to 7PM Monday to Saturday and we would be pleased to assist you.

Assuring you of our best services at all times.

L&T financial Services Team
Hi Team,

Please help me to get CEO and MD's emails to escalate theirs people behaviour as they have charging customers incorrect bounce charges.

Or else help me to esclate this to RBI or consumer court

Thanks,
Nayan Kadlag
[protected]
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    N
    Nayan Kadlag
    from Pune, Maharashtra
    Jul 11, 2017
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    Address: Pune, Maharashtra, 412109
    Website: L&T finance portal

    Hi team,

    My vehicle loan was started in month of november 2015.

    1) you guys didn't debited emi from my hdfc account. I have bank statement with me. Still you guys charged me for bouncing and late payment fee. This is ridiculous.

    2) in month of may 2016 i went to your chinchwad branch to let you know guys that i will pay the june emi on 8 instead of 7 as my account was not funded but i did not get proper response from them.

    3) the june emi was debited on 14 june from my account. Still you charged me for bouncing charges and late payment fee.

    4) also my account was salaried account i told chinchwad branch to change my ecs from hdfc bank to maharashtra bank.

    They told me that it not possible as there are only two emi's are pending. We will send someone to collect the emi.

    5) you can check attached bank statement for reference where you can see the amount did not debited in month of november 2015 and ssalary did not credited from july 2016 to november 2016.

    I need positive reply from you guys.

    Otherwise i will take this issue in public forum or will take you guys in consumer cort.

    One more thing i am not going visit to your any branch now.

    You can call me after 6.30 on [protected] or [protected].

    Thanks,

    Nayan kadlag
    L&T Finance customer support has been notified about the posted complaint.
    Dear Nayan,

    We regret for the inconvenience. Your concern is been forwarded to our team and be assured they will connect with you soon for further assistance.

    Regards,
    L&T Financial Services
    Dear Nayan,

    Basis the feedback from our team we understand that your concern has been addressed.

    Request you to visit the nearest branch for further resolution of your query.

    Regards,
    L&T Financial Services
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      B
      Bikram Maiti
      from Agra, Uttar Pradesh
      Jul 6, 2017
      Resolved
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      Resolved

      Address: Purba Medinipur, West Bengal, 721401

      Dear sir,

      Harassing for additional charges
      I bought a two wheeler in march, 2014 & personal loan april, 2015 after getting loan from Family Credit Limited (Now L&T Finance) with loan number [protected] wheeler) & agreement no.2278801 (personal loan)for which i have cleared all my EMIs for 36 months &24 months with out failing through ECS and EMI is completed march 2017 & april 2017.

      End of the loan period one of the executive(Arijit & ph no-[protected])from Family credit called me for EMI and over due charge to be not paid, When i asked for the reason, the executive telling me to pay more 4359 + 1331 rupees.

      (During the loan period i have always maintained sufficient funds in my bank account to clear EMI. Never i have missed an EMI)

      Now, i got a call from Family Credit Limited(Now L&T Finance) asking me to pay an additional amount of Rs 4559/- &Rs 1331/- to get my NOC.

      When i asked for the reason they said that this extra amount is for the cheque bounce charges.

      I paid all EMI's on time to time besis, but now they are harrasing us and making us to pay more and behaving like rowdies and goons and taking rudly, so i'm thinking of file a consumer case ion the company.

      The funny part about the Family Credit Limited is that they don't even use emails to communicate the issue, because once if they send any email on this issue they can be dragged to court .So they are calling at least once in a day from last 2months(Nearly i received 100 calls) to collect that extra money.

      So my final request for all the seekers of loan is please never approach or apply loan in Family Credit Limited (Owned by L&T Finance).

      Thanks & Regards,

      BIKRAM MAITI

      C/O-C.R.MAITI

      VILL+P.O-DURMUTH

      P.S-MARISHDA

      DIST.-PURBA MEDINIPUR

      PIN-721401

      MOB.-[protected]
      Sep 3, 2017
      Complaint marked as Resolved 
      L&T Finance customer support has been notified about the posted complaint.
      Verified Support
      Aug 03, 2017
      L&T Finance Customer Care's response
      Dear Sir

      We acknowledge receipt of your query /grievance and understand that one of our representative has already spoken with you regarding your concern, we hope that you have got the required confirmation from our team.

      we sincerely regret the inconvenience caused to you
      In case you have any other concern, please feel free to get back to us.

      Should you need any further assistance, please feel free to write back to us or call us at our customer care number No[protected] between 9AM to 7PM Monday to Saturday and we would be pleased to assist you.

      Assuring you of our best services at all times.

      L&T financial Services Team
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        N
        Nikhilkulkarni
        from Pauni, Maharashtra
        Jul 5, 2017
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        Address: Pune, Maharashtra, 411033

        Dear team,

        When I needed List of Docs of HL with you, initially I sent a mail for same. On follow up, I got a call stating that I need to visit nearby office.

        When visited to your office at F C Collage road, heard so many surprises.
        1) I have to pay 300/- to get list of docs
        2) Foreclosure letter will be issued only after 15 working days from request received.
        3) for Foreclosure letter I have to do follow up with Aurangabad branch as my loan was processed from there.

        I think L&T is flooded with customers & hence such revert is been communicated to current customers.

        Awaiting for response.

        Regards

        Nikhil Kulkarni
        AURHL15000695
        [protected]
        L&T Finance customer support has been notified about the posted complaint.
        Dear Nikhil,

        Sorry for the inconvenience. We have forwarded your concern to our team and they will connect with you soon.

        Regards,
        L&T Financial Services
        It is good finance but give finance instantly
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          Ranjana Padhye
          from Mumbai, Maharashtra
          Jul 1, 2017
          Resolved
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          Resolved

          Address: Thane, Maharashtra, 421506

          At the time of bounce our ecs payment against 2 wheeler vehicle loan, nobody contact us immediately or no any message regarding same on registered mobile no. Immediately.
          At the end of the said period, customer care person contact us and pressurised us to make the payment at any cost.
          That time we are ready to pay the fine with the installment.
          After bounce the ecs payment, the customer service person has to be contact us immediately to make the payment before the said period with all details like as address of service centre or details of online payment.
          If we talk about the same, then they argue with us.
          Sep 3, 2017
          Complaint marked as Resolved 
          L&T Finance customer support has been notified about the posted complaint.
          Verified Support
          Aug 03, 2017
          L&T Finance Customer Care's response
          Ma am
          We acknowledge receipt of your query /grievance and understand that one of our representative has already spoken with you regarding your concern, we hope that you have got the required clarification about the ODC charges charged into your loan a/c from our team.
          We regret the inconvenience caused to you in respect of the above matter
          In case you have any other concern, please feel free to get back to us.
          Should you need any further assistance, please feel free to write back to us or call us at our customer care number No[protected] between 9AM to 7PM Monday to Saturday and we would be pleased to assist you.
          Assuring you of our best services at all times.

          L&T Financial Services Team
          Dear Ranjana,

          We understand your concern. Kindly share your contact details with us so that our team can get in touch with you for further assistance.

          Regards,
          L&T Financial Services
          Lntfinanceservice's reply, Aug 1, 2017
          Dear Ranjana,

          We are still awaiting your contact details. Request you to share the same with us as it will help us to address your issue as soon as possible.

          Regards,
          L&T Financial Services
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            H
            Harman Jaswal
            from Patiala, Punjab
            Jun 23, 2017
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            Address: 147001
            Website: Consumercomplaints.in

            I have very bad experience with this company. Company employees are too pathetic mannerless. I am in patiala finance my two wheeler. A person name amrik singh channel manager call me early in the morning and misbehaving, a very pathetic person who don't know how to deal with customer using foul language. He said this rbi guidelines to call person from 7.00 am. I recommend people don't go with this company.
            From
            Harmanpreet singh
            [protected]
            L&T Finance customer support has been notified about the posted complaint.
            Dear Harmanpreet,

            We're sorry to hear about your experience. We have forwarded the same to our concerned team and they will surely connect with you soon.

            Regards,
            L&T Financial Services
            My name Pratik Parmar I buy Activa 3g on 12 June 2016 I pay down payment 9500 and I pay 7 EMI 3093*7
            Now I don't want get back my scooter coz they say me to pay 60000
            My loan amount 57100
            I pay 9500 as down payment and 7 EMI 3093×7 =21700

            What happened next can I get my money back???
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              V
              veranilkumar
              from Roorkee, Uttarakhand
              Jun 19, 2017
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              Address: Mumbai City, Maharashtra, 400051
              Website: www.ltfs.com/companies/lt-infra-finance.html

              I have been allotted one bond as details are given below-

              Regds folio no. 21597945 certificate no. 315209
              Name of holder - anil kumar verma
              Series - 2
              No. Of debenture - twenty
              Distictive no.[protected]
              Date of allotment[protected]

              I want to redeem these bond but i have not received buyback intimation so far on my given address.

              Please tell me process for redemption of these bond

              Regds

              Anil kumar verma
              Mob: [protected]
              Mail id: [protected]@gmail.com
              L&T Finance customer support has been notified about the posted complaint.
              Dear Anil Kumar Verma,

              Thank you for connecting with us. We have shared your query with our team and they will connect with you soon.

              Regards,
              L&T Financial Service.
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                D
                Dharani Ravella
                Jun 13, 2017
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                Address: 560078
                Website: www.ltfs.com

                I already had a mortgage loan (Blrhl[protected] and was paying emi with out fail from past 2.5 years. I have requested for top up loan, they have shown some invalid reasons and asked me to take new mortgage loan (Blrhl[protected] and they will foreclose the old loan from this new moan amount and remaining amount they will provide as topup amount. As myself and my brother were co=owners and my brother was going out of station for 2 months, we requested to take the necessary documents that is required to disburse the loan.
                My brother left after signing the required documents, after loan was sanctioned the client relationship manager had asked for modtd to disburse the loan amount, for which my brother is required, i have immediately informed that my brother will not be returning for next two months, i will give what is required and when my brother is back he will do the formalities, for which they have not accepted showing technical reasons.

                I have immediatley requested for stopping/ cancelling the loan as we can't provide the modtd, without the amount being disbursed they have started charging emi of (Rs 38, 936), inspite of repeated requests and even enclosing my flight tickets of my travel plans going out of country for long term, they have not taken any action and were asking me to pay emi of old loan & the new loan.
                I have maintained the funds for old loan emi and not for new loan as it is not disbursed to me. And after multiple requests they have foreclosed my old loan on may 19th 2017, instead of new loan which i was requesting and charging interest for full amount which i have not availed.

                Now they are asking me to foreclose, if can't give modtd and i am not happy with their loan terms.

                I feel they have taken advantage of my position of being out of country and charging me interest and penalty on the loan amount which was not disbursed to me.
                L&T Finance customer support has been notified about the posted complaint.
                Dear Dharani,

                We understand your concern and have shared the same with our team. Meanwhile, request you to share your contact number as well so that our team can connect with you faster for further assistance.

                Regards,
                L&T Financial Services.
                Dear Dharani,

                We are still awaiting your contact details. Request you to share the same with us as it will help us to address your issue as soon as possible.

                Regards,
                L&T Financial Services
                Lntfinanceservice's reply, Aug 1, 2017
                Dear Dharani,

                As we haven't received your contact number. Your concern has been closed from our end. Do contact us in case of any query.

                Regards,
                L&T Financial Services
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                  P
                  PRAVIN JESHTI
                  from Rajkot, Gujarat
                  Jun 12, 2017
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                  Require no due certificate

                  Sir,

                  Loan agreement no - okg002055r[protected] dated[protected]
                  Loan amount rs. - 375000/-
                  Equipment - tractor model john deer - 5038
                  Regn no - gj-24-b-8866

                  With reference to above details i, kiritkumar jethi, has to state that i have fully paid loan amount however, till date i have not received loan closure certificate / noc certificate.

                  Please provide statement of loan,...
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                  K
                  KaramS15
                  from Ludhiana, Punjab
                  Jun 7, 2017
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                  Address: 140603

                  L&t infrastructure bond, non receipt of maturity amount.
                  We have not still received the buyback form nor payment for following details.

                  1. L&t infrastructure finance co. Ltd.
                  2. Debenture long term infra bond service 2011&2012.
                  3. Certificate no. 1. 267924 2. 736525
                  4. Registered folio 1.[protected]. 11694632
                  5. Locking period 1.[protected].[protected]
                  6. Owner : karam singh
                  7. Amout : 20, 000 each
                  8. No. Of depenture: 40

                  For other details please find the attachment.

                  Regards
                  Karam singh
                  +1 photos
                  L&T Finance customer support has been notified about the posted complaint.
                  Dear Karam,

                  We have forwarded your detail to our team and they will surely contact you soon with an update on this.

                  Regards,
                  L&T Financial Services
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                    K
                    KaramS15
                    from Ludhiana, Punjab
                    Jun 7, 2017
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                    Non payment of l&t tax saving bond 2011 & 2012

                    Address: 140603

                    L&t infrastructure bond, non receipt of maturity amount.
                    We have not still received the buyback form nor payment for following details.

                    1. L&t infrastructure finance co. Ltd.
                    2. Debenture long term infra bond service 2011.
                    3. Certificate no. 736524
                    4. Registered folio 11694624
                    5. Locking period 22/03/2016
                    6. Owner : poonam
                    7. Amout : 20, 000 each
                    8. No. Of depenture:...
                    +1 photos
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                    V
                    vijayalekshmi nair
                    from Neyyattinkara, Kerala
                    Jun 5, 2017
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                    With reference to the above agreement we closed our loan dt 29.12.2016. We have not yet received the noc till date. We call them (In your trivandrum office) every day after closing of our l oan. Your executive inform us that, the noc will get you with in 15 days after the completion. We have very urgent in need of our noc. Now they have not pick our phone. Please do the need ful. We have contacted this number every 2nd day. But no response from their side. Please give me the concerned persons number which we have get the noc. We hope you take action immediately.

                    Thanks
                    Phone [protected].
                    L&T Finance customer support has been notified about the posted complaint.
                    Dear Vijay,

                    We regret the inconvenience caused and have shared your concern with our team. They will get in touch with you soon to take this forward.

                    Regards,
                    L&T Financial Services.
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                      M
                      Mobeen Syed
                      from Bengaluru, Karnataka
                      Jun 5, 2017
                      Resolved
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                      Resolved

                      Address: 520012
                      Website: www.ltfs.com/companies/lntfamilycredit.html

                      I had paid all the emi's of my car loan agreement no:1827186, even after paying all their executives are calling and telling me to pay more 1000 rupees in the name of over due charges where i paid everything on time and even the missed emi of dec 2016 on april, though there was amount funded in my bank account where the ecs is mandated, but now they are harrasing us and making us to pay more and behaving like rowdies and goons and talking very rudely, so i'm thinking of file a consumer case ion the company. and also attaching the statement of my bank account which shows sufficient balance .
                      Sep 4, 2017
                      Complaint marked as Resolved 
                      L&T Finance customer support has been notified about the posted complaint.
                      Jun 05, 2017
                      Updated by Mobeen Syed
                      my contact number is [protected]
                      Verified Support
                      Aug 03, 2017
                      L&T Finance Customer Care's response
                      Dear Sir

                      We regret the inconvenience caused to you in respect of the above matter

                      Your Loan a/c with us has been closed .You may visit your nearest L&T Finance Branch to
                      collect your NOC
                      In case you have any other concern, please feel free to get back to us.

                      Should you need any further assistance, please feel free to write back to us or call us at our customer care number No[protected] between 9AM to 7PM Monday to Saturday and we would be pleased to assist you.

                      Assuring you of our best services at all times.

                      L&T Financial Services Team
                      Dear Mobeen,

                      We are sorry about this and have forwarded your concern to our team and they will connect with you soon.

                      Regards,
                      L&T Financial Services.
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                        budha srinivas
                        from Vinukonda, Andhra Pradesh
                        Jun 2, 2017
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                        Address: Krishna, Andhra Pradesh
                        Website: l&t website

                        Register folio. No[protected], certificate no - 332168. Name of the holder - budha srinivas. Series - 2. No of debentures - 20. Distinctive nos[protected]. Date of allotment[protected]. *i want to redeem these bond but i have not received buy back intimation so far on my given address. *please tell me process for redemption of these bond
                        Regards budha srinivas, mobile no - [protected]. Mail. Id - [protected]@gmail.com
                        L&T Finance customer support has been notified about the posted complaint.
                        Dear Budha,

                        We have forwarded your request to our team and they will get in touch with you at the earliest to assist you further.

                        Regards,
                        L&T Financial Services.
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                          Rajeshpalav
                          from Jaipur, Rajasthan
                          Jun 2, 2017
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                          Address: 400101

                          Sir according to loan ac no -2998630, i found the account of l& t finance showing balance over due rs. 3392/- of may 2017, but i have made payment on time to time up to dt: 05/05/2017 through ecs, but till the day cibil showing balance over due for month of may 2017, please check proper & made correction accordingly the same as earliest possible.
                          My detail as under:-
                          Name:- rajesh ravindra palav
                          Date of birth:- 21/mar/1994
                          Pan no: cevpp9888j
                          Tel no. (Mobile) [protected]
                          L&T Finance customer support has been notified about the posted complaint.
                          Dear Rajesh,

                          We have shared your details with our team they will surely get this check for you and contact you with an update soon.

                          Regards,
                          L&T Financial Services.
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                            R
                            Roshan Ahire
                            from Anta, Rajasthan
                            May 31, 2017
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                            Address: Mumbai City, Maharashtra, 422003
                            Website: [email protected]

                            Hello,

                            Here with the reference to the above mentioned subject i request you to take action against the service person who had call regarding the bounced emi of l&t finance for mr. Kishor deelip ahire (Relation-brother)

                            This is third time we are facing the same issue as that girl dont have the sense of how to talk with the customer.

                            The details of loan and the received call are as belows:

                            Loan account name: kishor deelip ahire
                            Contact no:[protected]
                            Loan for:honda activa
                            Location: nasik maharashtra.

                            Call received from:
                            [protected]:22 pm on 30/05/2017
                            [protected]:21 pm on 30/05/2017
                            [protected]:17 pm on 30/05/2017

                            We are waiting for your kind support and the reply. Please do it earliest.

                            Thanks & regards...!!!
                            Roshan deelip ahire,
                            Nasik (Maharashtra),
                            [protected] / [protected]
                            L&T Finance customer support has been notified about the posted complaint.
                            Dear Roshan,

                            We're sorry to hear about your experience. We have forwarded the same to our concerned team and they will surely connect with you soon.

                            Regards,
                            L&T Financial Services
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                              M
                              Mohd rafique khumani
                              from Guna, Madhya Pradesh
                              May 26, 2017
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                              Address: Indore, Madhya Pradesh

                              Sir acording to control order no[protected], i found the account of L& T finance showing balance due Rs. 13346/- but i have made full payment for the same on 9/12/2016 without any settlement as full and final payment, i have NOc for this of dated 9/12/2016 but till the day CIBIL showing balance due, please Made Correction accordingly the same as earliest possible.
                              My Detail as under:-
                              Name:- Mohd Rafique Khumani
                              Date of Birth:- 05/may/1964
                              Pan No;_ATJPK8338F
                              Tel No.(Mobile) [protected]
                              (2) Id No.:-CDS[protected]
                              +1 photos
                              L&T Finance customer support has been notified about the posted complaint.
                              Dear Mohd Rafique Khumani,

                              We have forwarded your detail to our team and they will surely contact you soon with an update on this.

                              Regards,
                              L&T Financial Services.
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                                A
                                avdheshpsingh
                                from Bengaluru, Karnataka
                                May 24, 2017
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

                                Dear sir,
                                some fraud people taken loan from L& T finance with the help of internal team of L&T without verification of original document /physical verification.
                                One loan account no 2252266 Vehicle scooter loan showing in my cibil report. It has been taken using fake document but in my name.
                                I have not taken any loan . This is total planned fraud happened between with some fake people & employee of your company.
                                Pls take strict legal action against team involved in conspiracy. and delete my relationship/KYC from account.
                                I am filling case against company for such corrupt process for using my data for issuing loan without any verification.
                                regards
                                Avdhesh
                                [protected]
                                [protected]@yahoo.co.in
                                L&T Finance customer support has been notified about the posted complaint.
                                Hi
                                After completing all the process your agent is very rudely in kadgunahalli Police station opp to hp petrol bunk
                                He is not a perfect guy to do your company job please take a Action on him and make sure that he should b polit
                                Dear Mohammed,

                                Sorry for the inconvenience. Request you to share your contact details and we will have our team contact you to address your concern soon.

                                Regards,
                                L&T Financial Services.
                                Dear Avdhesh,

                                We are sorry about this and have forwarded your concern to our team and they will connect with you soon.

                                Regards,
                                L&T Financial Services.
                                Dear Mohammed,

                                We are still awaiting your contact details. Request you to share the same with us as it will help us to address your issue as soon as possible.

                                Regards,
                                L&T Financial Services
                                Lntfinanceservice's reply, Aug 1, 2017
                                Dear Mohammed,

                                As we haven't received your contact details. Your concern has been closed from our end. Do contact us in case of any query.

                                Regards,
                                L&T Financial Services
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                                  R
                                  Ramdas Sawant
                                  from Delhi, Delhi
                                  May 24, 2017
                                  Resolved
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                                  Resolved

                                  Address: Satara, Maharashtra

                                  We purchase TATA ACE ZIP in 2015 in Satara Maharashtra, Your Recovery officer Mr. Vishal Nalawade talking with us very arrogantly & Threatening us.
                                  I humbly request you do not send this type of employee who don't have manner to talk with person.
                                  Also I continously followoff my Loan status but know one answer me. they gave me some redicules answer like you call our pune office, I am new join employee etc.
                                  My Customer ID 1156169

                                  Please send me my statement on [protected]@gmail.com

                                  Regards,

                                  Santosh Sawant
                                  Sep 12, 2017
                                  Complaint marked as Resolved 
                                  L&T Finance customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 03, 2017
                                  L&T Finance Customer Care's response
                                  Dear Sir

                                  Our Customer care team has provided a reply to your query on 22nd June 2017

                                  In case you have any other concern, please feel free to get back to us.

                                  Should you need any further assistance, please feel free to write back to us or call us at our customer care number No[protected] between 9AM to 7PM Monday to Saturday and we would be pleased to assist you.

                                  Assuring you of our best services at all times.

                                  L&T Financial Services Team
                                  Dear Ramdas,

                                  We understand your concern and have shared the same with our team. Meanwhile, request you to share your contact number as well so that our team can connect with you faster for further assistance.

                                  Regards,
                                  L&T Financial Services.
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                                    C
                                    C A Sumit Jain
                                    from Kota, Rajasthan
                                    May 24, 2017
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                                    Address: Kota, Rajasthan, 324005

                                    Dear sir,

                                    Actually i had insurance from l & t... And before some days i had a accident.. Some part of my car was damaged... So that i applied for claim.. After checking all detail and my car.. Fully claim not accepted by inspector.. Give us some unacceptable reason... When my car is repaired.. I dint received my claim amount. Almost 14 days spent on this incidence... ('my claim no. C[protected].. I called to inspector many times.. But he din't pick the call..

                                    Thanx & brgds
                                    Ca sumit jain
                                    +5 photos
                                    L&T Finance customer support has been notified about the posted complaint.
                                    Dear Sumit,

                                    We regret the inconvenience caused and have shared your concern with our team. They will get in touch with you soon to take this forward.

                                    Regards,
                                    L&T Financial Services.
                                    Dear Sumit,

                                    We are still awaiting your contact details. Request you to share the same with us as it will help us to address your issue as soon as possible.

                                    Regards,
                                    L&T Financial Services
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