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L&T Finance Complaints & Reviews

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Updated: Aug 27, 2025
Complaints 1068
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Unresolved
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L&T Finance reviews & complaints page 52

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R
rajeshbabu095
from Hyderabad, Telangana
Apr 29, 2017
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Customer care unprofessional approach for recovery of loan

Address: 500079

Dear sir,
I have taken loan for two wheeler vehicle in the month of sep-16 and my loan no is:29732676, but unfortunately the cheque was bounced due to insufficient fund in my account, how ever i have promised your customer care that i will pay it by cash on or before 28/04/2017, but failed to pay due to some scheduled business meetings, but one of your customer care called me on my mobile on 28/04/2017 and spoke in a very rough manner...
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N
Nsawai
from Pune, Maharashtra
Apr 22, 2017
Resolved
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Resolved

My Home Loan Account Number is MUMHL15000318. Since 10th Jan 2017 I have asked the L&T Finance team that I want to transfer my loan to other bank and hence help me with the process, I have asked multiple time the Manager Rakesh Popat, but still my work is not done. If it is not doable then I would get it done by raising a police complaint. Failing to respond and act on my complaint will surely lead me to take legal action against L&T Finance because I have already had the financial loss by not switching to other bank due to L&T Finances incompetent management hence I am all set for the legal battle.
Sep 3, 2017
Complaint marked as Resolved 
L&T Finance customer support has been notified about the posted complaint.
Apr 17, 2017
suraj kher's response
Very poor service
Verified Support
Aug 03, 2017
L&T Finance Customer Care's response
Dear Sir

We acknowledge receipt of your query /grievance and understand that one of our representative has already spoken with you regarding your concern, we hope that you have got the required confirmation from our team.

We regret the inconvenience caused to you in respect of the above matter

Should you need any further assistance, please feel free to write back to us or call us at our customer care number No[protected] between 9AM to 7PM Monday to Saturday and we would be pleased to assist you.

Assuring you of our best services at all times.

L&T Financial Services Team
Very poor service .totally disappointed with process how to work
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    K
    khusboo bhansali
    Apr 19, 2017
    Resolved
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    Resolved

    Address: Kamrup Metropolitan, Assam, 781007

    I took a loan for commercial vehicle for rs. 20, 00, 000 and 18, 00, 000 respectively and the same was duly repaid and i have even received no due certificate against both the loan. But as per the cibil report there is showing an overdue amount of rs.4593.00 and 11, 434.00 respectively. Please help and suggest how to get my cibil report corrected as it hampering both the owner and the guarantor.
    Sep 4, 2017
    Complaint marked as Resolved 
    L&T Finance customer support has been notified about the posted complaint.
    Verified Support
    Aug 03, 2017
    L&T Finance Customer Care's response
    Dear Khushboo

    We acknowledge receipt of your query

    However we request you to share with us details of your Loan a/c no to enable us to address your query/grievance

    Alternatively please feel free to call us at our customer care number[protected] between 9AM to 7PM Monday to Saturday and we would be pleased to assist you.
    Assuring you of our best services at all times.

    L&T financial Services Team
    Hello
    My loan number: 2663515
    Plz my loan statement plz
    L&T Finance Customer Care's response, Aug 4, 2017
    Verified Support
    Dear Yashgoti

    We acknowledge receipt of your requirement

    Request you to, call us at our customer care number 1800-209-4747 between 9AM to 7PM Monday to Saturday and we would be pleased to assist you.

    Assuring you of our best services at all times.

    Regards
    L&T financial Services Team
    I had taken a bike and they had siezed but after tha t when I called them they are not responding properly and tried of calling them 10 times but they are not responding to me and telling that come on next day and next day when I called the same thing is happening so please do response my contact no is [protected] kindly please give a food response
    Dear Likith,

    We're sorry to hear about your experience. We have forwarded the same to our concerned team and they will surely connect with you soon.

    Regards,
    L&T Financial Services.
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      S
      sarpudeen
      from Chennai, Tamil Nadu
      Apr 18, 2017
      Resolved
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      Resolved

      Address: Kanchipuram, Tamil Nadu, 603001
      Website: www.google.com

      S.sarpudeen.(, VEHICLE NO TN19P8763 ) i am the client of your concern. i had a problem (ie) i called branch office and customer care today[protected] for collecting my loan track.but there is no response and also very irresponsible in their service. its very hurt to me. kindly note this complaint and reply as soon as possible regard this problem
      contact no_ [protected]
      Sep 14, 2017
      Complaint marked as Resolved 
      L&T Finance customer support has been notified about the posted complaint.
      Verified Support
      Aug 03, 2017
      L&T Finance Customer Care's response
      Dear S Sarpudeen
      We acknowledge receipt of your query /grievance and understand that one of our representative has already spoken with you regarding your concern, we hope that you have got the required confirmation from our team regarding Foreclosure value of your loan
      In case you have any other concern, please feel free to get back to us.
      Should you need any further assistance, please feel free to write back to us or call us at our customer care number No[protected] between 9AM to 7PM Monday to Saturday and we would be pleased to assist you.
      Assuring you of our best services at all times.

      L&T Financial Services Team
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        R
        Roselina
        from Chennai, Tamil Nadu
        Apr 17, 2017
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        Address: Mumbai City, Maharashtra, 400072
        Website: website : www.lthousingfinance.com

        -The rate of the interest charged by L&T Finance is 9.65% p.a which is very high as compared to the market rate 8.50%.
        -They donot have a proper customer service, and the executives are not well trained and educated about the product and details.
        -The operational departments are not at all helpful, and respond to mails and queries after several followups.
        -The service is absolutely poor.
        -They harass the clients.
        -No centralized documents centres.

        Since I have faced a lots of harassment and still struggling with it, I would suggest everyone not to opt for L&T Finance while applying for any kind of loan.
        L&T Finance customer support has been notified about the posted complaint.
        Pls help me
        I take loans for two-wheeler and loan is over in September 2016. I need NOC so what is producer. Or can I applying online for NOC. Please give guidance to how i can get the NON OBJECTION CERTIFICATE. And now i m in out of station so is there any way to apply NOC online?.
        I m in hunsur ( 571105), mysore, karnataka
        Dear Kishan,

        We have forwarded your request to our team and they will get in touch with you at the earliest to assist you further.

        Regards,
        L&T Financial Services.
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          V
          Victor Sebastin
          from Dharwad, Karnataka
          Apr 16, 2017
          Resolved
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          Resolved

          Address: Chennai, Tamil Nadu, 600056
          Website: www.ltfs.com/companies/lnt-housing-finance.html

          Dear sir, I have availed Home finance with L&T Home finance from Feb'2014 to June 2016, Loan has been closed but noc not updated in cibil, still it is showing as non closure from cibil there is many reminder sent to mentioned finance company but still no more action taken mail copy mentioned below kindly do the needful

          Dispute Interim Response
          Inbox


          [protected]@cibil.com via fc.dom-west.sendeth.com
          Apr 14 (2 days ago)

          to me


          Dear Mr S VICTOR SEBASTI,

          We refer to the dispute raised on your CIBIL report dated 01/12/2016. Your Dispute ID is CDS[protected].

          We are awaiting response from the below mentioned Credit Institution/s & are following up the process.

          Please find below the updated status.

          Section Account/Enquiry details Status of Dispute
          Account LNTHFL - CHNHL14000531 Reminder sent on 13/04/2017
          Account LNTHFL - CHNHL14000473 Reminder sent on 13/04/2017
          Note that CIBIL cannot modify any information in the database without confirmation from the relevant credit institution/s.

          Always at your service!

          Regards,

          Consumer Services Team
          ==================================
          Sep 6, 2017
          Complaint marked as Resolved 
          L&T Finance customer support has been notified about the posted complaint.
          Verified Support
          Aug 03, 2017
          L&T Finance Customer Care's response
          Dear Victor

          We acknowledge receipt of your query /grievance and understand that one of our representative has already spoken with you regarding your concern, we hope that you have got the required confirmation from our team.

          You CIBIl records would be updated within next 30 days

          Should you need any further assistance, please feel free to write back to us or call us at our customer care number No[protected] between 9AM to 7PM Monday to Saturday and we would be pleased to assist you.

          Assuring you of our best services at all times.

          L&T Financial Services Team
          From L & T Finance Allot ID 3099236 EMI Rs.1942.
          I Vijenderpal Singh submited cancell cheque 2 times for ECS from my Account at l &t office aurangabad. Still ecs not done by your office. Staff don't have knowledge they have again given me ECS form today. Till my next repayment date plz complete the Ecs procedure.
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            S
            snatosh.m
            from Pune, Maharashtra
            Apr 13, 2017
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            Address: 421306
            Website: enternet explorer

            Dear sir/ madam
            I informed you that i having an users of your organizations. I declared here i have taken a two wheeler loan for my bike honda cb unicorn and my aggrement no.3112373. But., recently i am suffering for my bank ecs

            So, kindly i requesting you please resolves my issues and do the needful for my processing

            Thanking you
            Santosh mahapatra
            Mob no. [protected]
            L&T Finance customer support has been notified about the posted complaint.
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              A
              Anil1959
              from Delhi, Delhi
              Apr 12, 2017
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              Redemption of l&t infra bond 2011b series

              Address: Mumbai City, Maharashtra, 400051
              Website: ltinfra.com

              Dear sir,

              I have been allotted one bond as details are given below-

              Regds folio no. 21741647 certificate no. 329579
              Name of holder - anil kumar srivastava
              Series - 2011b
              No. Of debenture - twenty
              Distictive no.[protected]
              Date of allotment[protected]

              I want to redeem these bond but i have not received buy back intimation so far on my given address.br...
              +1 photos
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              R
              Rick Mak
              from Gurgaon, Haryana
              Apr 12, 2017
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              Address: 110015

              Hi
              I Malkeet Singh decided at Moti Nagar . Somebody has took the auto loan on my behalf . Which i never ever applied for that . I just got my credit report. It show that auto loan was take on 04/05/2012 . I have the account number which helps to find out. Account # is : APC 152028R[protected]
              Please help me out for this concerns and please remove it from my credit.
              I never ever received any money on my bank account regarding the same.
              I request you do the needful.]

              Thanks and Regards
              Malkeet singh
              email id : [protected]@ymail, .com
              L&T Finance customer support has been notified about the posted complaint.
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                K
                kk lodhi
                from Indore, Madhya Pradesh
                Apr 10, 2017
                Resolved
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                Resolved

                Address: 464672

                श्रीमान जी मैनें कार का लोन लिया था मेरा ए जी नं0 1800275 है मेंने जब लोन लिया था 35 किस्‍त के लिये चैक दिये थे जिनमें से 10 चेक समय पर लगें उसके बाद चैक नहीं लगा फिर मुझे बतया गया कि अब आपके केस पेमेन्‍ट करना है तो 15 किस्‍त मेंने केस जमा कराया बरेली बिरार्च में और फिर 10 चेक दिये जो लास्‍ट 10 किस्‍त के लिये जो कि बरेली बिरार्च में देव्ेन्‍द्र सिंह दावरा कहा गया कि आप 10 चेक देदे तो पूरी किस्‍त हो जायेगी। कंपनी दारा नियत दिनांक पर चेक या केस जमा न होने के कारण 600 रूपये की पेनाल्‍टी बना दी गई है। श्री मान जी से यह जानना चाहता हूं कि मैने चेक कंपनी को दिया और कंपनी ने ही उसमें राशि और दिनांक डाली लेकिन नियत दिनांक को बैंक में नहीं पहुचा तो ये किसकी गलती से हुआ है जिसकी पोनाल्‍टी मेरे लिये देने को कहा जा रहा हैं।
                श्रीमान जी से निवेदन है कि मुझे यह बताय कि 35 किस्‍त के लिये में 45 चेक दे चुका हूं तो बाकी चेक जो नहीं लगें बो कहा है और चेक समय पर बैक नहीं पहुचा तो इसका भुगतान में क्‍यों करू जबकि पूरे तीन साल के समय में कभी भी मेरे ऐकान्‍ट में रकम कम नहीं रही न ही कोई चेक वाउस हुआ ।

                क़ष्‍ण कुमार लोधी आ0 श्री मोहनसिंह लोधी निवासी कुण्‍डाली तह सिलवानी जिला रायसेन मो0 [protected]
                +5 photos
                Sep 6, 2017
                Complaint marked as Resolved 
                L&T Finance customer support has been notified about the posted complaint.
                Verified Support
                Aug 03, 2017
                L&T Finance Customer Care's response
                Dear Mr K K Lodhi

                We acknowledge receipt of your query /grievance and understand that one of our representative has already spoken with you regarding your concern, we hope that you have got the required confirmation from our team. You have already collected the NOC from our Bhopal branch
                Should you need any further assistance, please feel free to write back to us or call us at our customer care number No[protected] between 9AM to 7PM Monday to Saturday and we would be pleased to assist you.
                Assuring you of our best services at all times.
                L&T Financial Services Team
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                  A
                  Atk
                  from Kolkata, West Bengal
                  Apr 6, 2017
                  Resolved
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                  Resolved

                  Address: Kolkata, West Bengal, 700016

                  Hi,
                  I Abu Talib khan have taken a car loan agreement no 1859122...due to some financial instability i could not make payment on time.
                  But from last 6-7 months my payment is on time via ecs from my given bank details.
                  Now i wish to get rid of all my outstanding as soon as possible and related to that i have send my staff to ur office at Technopolis 7th floor kolkata 91.
                  I was shock to know ur executive named Ranjana Mondol at technopolis office...is most of the time not in the office nd on top of that she is not willing to give the complete answers to my queries, she also said my staff that you dont waste my time nd go and sit outside..i asked my staff to hand over the phone to her so that i could speak...for once she did spoke with me but before my queries were to answered she handed over the phone to my staff.
                  Is this the reason why you have kept staff to insult customers who wish to make payment.
                  Please look into this matter seriously and request you to reply me as soon as possible.
                  Thanking You!
                  Abu Talib khan..[protected]...
                  Sep 6, 2017
                  Complaint marked as Resolved 
                  L&T Finance customer support has been notified about the posted complaint.
                  Apr 07, 2017
                  Updated by Atk
                  Hi,
                  Yesterday i have registered a complain related to bad behaviour o[censored]r executive at Technopolis office.
                  As my staff went to your office yesterday to make payment but your employee informed him that we can not accept current date cheque and you have to give pre dated cheque of 31st Mar 17 or before which my staff could not do because he was not carrying more cheques.
                  They also communicated to my staff that you will have to make cash payment to our collection boy who will visit you tomorrow(07.04.17).
                  I waited for the collection boy of L&T to come for collection but he has not come yet, i have called numerous time at L&T office at Technopolis every time security either not recive the phone or say that Ranjana Mondol whom i want to speak to is not on the table.
                  I also want to inform that the unnecessary charges which is incurring upon me as OD and ODC is mounting day by day.
                  Please look into this matter and reply as soon as possible.

                  Abu Talib Khan...
                  [protected]...
                  Verified Support
                  Aug 03, 2017
                  L&T Finance Customer Care's response
                  Dear Abu Talib

                  We acknowledge receipt of your query /grievance and understand that one of our representative has already spoken with you regarding your concern, we hope that you have got the required confirmation from our team. You have submitted your RC at the Kolkatta branch .

                  You may visit your nearest L&T Finance Branch to collect your NOC

                  We regret the inconvenience caused to you in respect of the above matter

                  Should you need any further assistance, please feel free to write back to us or call us at our customer care number No[protected] between 9AM to 7PM Monday to Saturday and we would be pleased to assist you.
                  Assuring you of our best services at all times.
                  L&T Financial Services Team
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                    T
                    Tridib Das
                    from Barpeta Road, Assam
                    Apr 4, 2017
                    Resolved
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                    Resolved

                    Address: 799120
                    Website: [email protected]

                    I purchased a hero motocop scooty on 30th december 2016. My loan aggreement is 3146091. But i m not in receipt of my loan agreement details. I don't even know the details of my loan aggrement of my loan such as rate of interest, down payment details, other charges etc. Please send it at my address or at my email id [protected]@gmail.Com or at [protected]@gmail.Com
                    Sep 3, 2017
                    Complaint marked as Resolved 
                    L&T Finance customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 03, 2017
                    L&T Finance Customer Care's response
                    Dear Sir,

                    We acknowledge receipt of your query and understand that one of our representative has already spoken with you regarding your concern, we hope that you have got the required information from our team.

                    The repayment schedule has already been sent to you on mail

                    In case you have any other concern, please feel free to get back to us.

                    Should you need any further assistance, please feel free to write back to us or call us at our customer care number No[protected] between 9AM to 7PM Monday to Saturday and we would be pleased to assist you.

                    Assuring you of our best services at all times.

                    L&T Financial Services Team
                    Sir today I have paid your EMI 5457 today but I don't get that invoice so plz send today's invoice and totally statement on my whatsapp number [protected] and on my e-mail [protected]@gmail.com
                    Thank you
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                      P
                      praveentripathi
                      from Bansi, Uttar Pradesh
                      Apr 2, 2017
                      Resolved
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                      Resolved

                      Address: 208022

                      I have taken eicher242xtrac tractor finance by l&t finance the finance amount is rs -272250/= i have paid installment rs (9900) regularly but ihave fore close this loan (Agreement no-okg829024f[protected]) on 25/11/2016by the cheque amount rs165000/= but loan account is not close. Company massage me your installment is due. After this one installment rs (9900) deducted by l&t finance company fro my account what is problem i dont now please solve this problem which is created by the company
                      Sep 17, 2017
                      Complaint marked as Resolved 
                      L&T Finance customer support has been notified about the posted complaint.
                      Apr 01, 2017
                      Updated by praveentripathi
                      I have paid my tractor loan dated 25 11 2016 amount given by your maneger Amit gupta Rs 165000 which is paid by cheque my agreement no is OKG829024F[protected] Please solve this problem
                      Apr 01, 2017
                      Updated by praveentripathi
                      my tractor loan agreement no OKG829024F[protected] I .have foreclose your loan amount Rs 165000 but this loan account dose not close please close this account if any dispute solve this oroblem
                      Verified Support
                      Aug 03, 2017
                      L&T Finance Customer Care's response
                      Dear Sir

                      We regret the inconvenience caused to you in respect of the above matter

                      Your Loan a/c with us has been closed and NOC for your loan has already been handed over to you

                      In case you have any other concern, please feel free to get back to us.

                      Should you need any further assistance, please feel free to write back to us or call us at our customer care number No[protected] between 9AM to 7PM Monday to Saturday and we would be pleased to assist you.

                      Assuring you of our best services at all times.

                      L&T Financial Services Team
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                        M
                        Muralikrishna1971
                        from Bengaluru, Karnataka
                        Mar 30, 2017
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                        Address: 560095

                        I had an housing loan with your company from 2014 at bangalore branch, i had to exist from the loan account by closing the loan due to following reasons 1. The time taken to sanction loan was very high.
                        2. Each disbursement after demand is provided has taken more than 1 month & i was penalized by builder for delay payment by interest.
                        3. I had been mailing to your customer care as well as the loan account incharge but will not get response at all.
                        4. The dont have complete information on the loan account & blame us since the information on loan is not update properly in the branch & i had to followup more than 3 to 4 time to your branch to close my loan account to get the fore closure statement.
                        5. Even after that they had left one more insurance loan account for which i had to pay extra amount to close the account. Since i had no other option i had to clear the amount, which even the loan issuing branch did not provide me.
                        6. Again now after clearing all the dues as per your requirement the loan closure & noc with documents still not received after 2 weeks.

                        Its been an experience like going to a government office to get my works done... & we get all the blame from your staff that you should know it... That the answer we get if we ask which have you not provided all the details...
                        But i never thought l & t group is in such condition...
                        L&T Finance customer support has been notified about the posted complaint.
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                          C
                          Chaitanya Ahire
                          from Nashik, Maharashtra
                          Mar 27, 2017
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                          Address: Nashik, Maharashtra, 422001
                          Website: indian consumer

                          महोदय,
                          मी चैतन्य शामराव अहिरे आपल्या finance company कडून दुचाकी साठी कर्ज घेतले होते मागील महिन्यात पगार न झाल्याने हप्ता भरू शकलो नाही.
                          आपल्या कडील recovary agent घरी येऊन हुज्जत घालून गाडी उचलण्यासाठी धमकी देत आहे .
                          घरातल्या स्त्रियांकडे अरेरावी ची भाषा करणे.
                          कृपया मी माझा हप्ता 31/03/2017 पर्यंत भरून टाकणार आहे
                          आपणाकडून त्यास समज मिळावी हि विनंती
                          L&T Finance customer support has been notified about the posted complaint.
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                            S
                            sushiljhajharia
                            from Mumbai, Maharashtra
                            Mar 27, 2017
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                            Address: 495001
                            Website: ltfs.com

                            Some devcon private limited availed loan amounting to rs 60 lacs on my name with support of bm of l& finance from bilapsur branch.
                            Now i am getting legal notice from l & t its self form paying

                            and these people are caught by police and the person behind was the bm of l& finance who xeroxed all documents which was submitted for some other finance purpose

                            pls help

                            sushil kumar agrawal
                            [protected]@yahoo.Com

                            [protected]
                            +1 photos
                            L&T Finance customer support has been notified about the posted complaint.
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                              Mahesh Rajotia
                              from Jaipur, Rajasthan
                              Mar 26, 2017
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                              Address: Mumbai City, Maharashtra
                              Website: www.ilinfra.com

                              I have been allotted one bond as details are given below-

                              Regds Folio no. 20216271 Certificate no. 121627
                              Name of Holder - Mahesh Kumar Rajotia
                              Series - 1
                              No. of debenture - Twenty
                              Distictive no.[protected]
                              Date of allotment[protected]

                              I want to redeem these bond but I have not received Buy back intimation so far on my given address.

                              Please tell me process for redemption of these bond

                              Regds

                              Mahesh Kumar Rajotia
                              Mob: [protected]
                              Mail id: [protected]@gmail.com
                              L&T Finance customer support has been notified about the posted complaint.
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                                S R mishra
                                from Bargarh, Odisha
                                Feb 1, 2017
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                                Address: Mumbai City, Maharashtra
                                Website: www.ltinfra.com

                                I have submitted the Original Bond Certificate, payback filled form and a cancelled cheque through the Speedpost to get back my money. This was in reference to L&T infra 5 year payback offer which was issued by the company in 2011.

                                But I did not get the money, After enquiry, they are saying they have not received the original bond certificate, as a result of which my request has been rejected.

                                My folio Number[protected]
                                +5 photos
                                L&T Finance customer support has been notified about the posted complaint.
                                Toll collection in Coimbatore{TamilNadu} - Palakkad highway 1 km after Ukkadam bus station(Aathupalam) is collecting toll without proper receipt, only from other than TN regn vehicles by physical handling of drivers. No computerised counter. Complained to nearby police, who ignored. Clearly in connivance with authorities which is open robbery.
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                                  schnwadkar
                                  from Vasai-Virar, Maharashtra
                                  Jan 19, 2017
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                                  Address: Pune, Maharashtra, 411043

                                  Respected Sir

                                  I have 2 loan account (PUNHL[protected] LTHFL) & (PUNHL[protected] LTHFL )
                                  Both account EMI date is 9 th. but my salary happens on above 13th in every month. Many times i request to Pune branch to change my EMI date to 15 th of every month. But they are not responding. so every month ECS is bouncing & i unnecessarily punished by Rs. 6000/- in last year. This is not good. Many Times I tried to Convey to Recovery team from Pune but they are relate me very rudely.
                                  L&T Finance customer support has been notified about the posted complaint.
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                                    grajkumarpillai
                                    from Indore, Madhya Pradesh
                                    Jan 18, 2017
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                                    Address: Chennai, Tamil Nadu, 600 105
                                    Website: www.ltfinance.com/customercomplaints.aspx

                                    L& T Finance is not issuing my NOC though I had paid full & Final Amount on 19/11/2016, No proper reply is recd from them. Mr. G PATTABI RAMAN Grievance Redressal Officer never picks his phone D +[protected] given in his signature. When I called customer care they says matter is in GRO department & when i called in GRO department they are saying matter is in GRO Email department & they cannot reply on the matter & asked me to write in mail & they are not replying on it .

                                    File No APC153147R[protected]
                                    mail id are [protected]@ltfs.com, Babu R,
                                    L&T Finance customer support has been notified about the posted complaint.
                                    Hi,

                                    My Bond locking period is completed. I tried to call then on 3-4 nos mentioned in bond paper and internet. They are not picking up the phone . Could some one tell me how to get my money back.

                                    Regards,
                                    Chhaya
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