[Resolved]  Lufthansa — My feedback to Lufthansa, FB ID 36705907

Address:

Lufthansa German Airlines | Customer Relations | PO Box 710234 | 60492 Frankfurt/Main | Germany

Hello
I have received a letter via my email address on January 17 from customer.[protected]@lufthansa.com]
According to the letter I received from them, Lufthansa would reimburse me 1620.88 EUR for the baggage. According to Lufthansa they have made a transfer to my bank account. They said I would have to wait 2-3 business days to see the credit on my account. Since I have not received the transfer on my account I had to write several letters to them. I have proved to them that the money was not transferred to my bank account. Unfortunately I did not get an answer from them. I don't know what to do anymore. I need your help to move forward with that matter.
My email address: [protected]@hotmail.com

Sincerely
Elez Elezaj