[Resolved]  Maccaron — I ordered 2 sets of MSG products from this site and it hasnt been delivered yet it has been 3months and 2 months respectively, re

Website:

maccaron.in/en/page/about-us

The first set of MSG products order no#475313 was placed on 30 April 2023 prepaid 3, 573.75 Indian rupees and the date of arrival was shown 22 May. The second set of MSG products order no#512893 was placed on 31 May 2023 prepaid 2, 172 indian rupees and the date of arrival was shown 22 June 2023. It has been 3 months and 2 months respectively and I still haven’t received any of my orders. I need full refund as the amount totals to 5, 745 indian rupees. I tried to contact their customer service multiple times and haven’t received any help and they are not even going a date of delivery. And they are not ready to give me my refund. The customer service is very poor, you start chatting with the chatbot and then the chat bot will shown we will transfer to our agent who takes forever to reply back and after they have responded if you take more than 2-3 mins they will close the chat.