Madhur Courier — Complain about courier return and amount refund

I deliver my courier from madhur courier services shop no. DS/4 shopping complex, AB road near LIG square on 10 June to Faridabad
But I and receipent didn't get any information and call from madhur courier
And thn I called him on 15th june regarding its deliver than they said your courier is coming return back from Delhi
Not mention any reason about return
Today again I called and thn they said that area is not in our coverage
So is this the professional behavior, they don't what area comes in their range or what not ?
This is your duty to educate your emoyees about this
And even after that they didnt call receipent about the concern and now said that they called him, deliver boy mentioned this and all
Worst staff, Illiterate about their work.
And the concern person over indore office Dilip and Sushil who think they are celebrity that why there naam hi kafi h, didnt tell there surnames
And said they jo krna h kr lo
Not ready to accept their mistakes and not even ready to deliver again and for refund too
This is my 2nd worst experience with this courier services
Never going to suggest anyone
Worst, pathetic and illiterate staff and services
Hope you can able to resolve it
As I saw in your wesite only 10% problems are solved, remaining are still waiting.

To
Hemant Hooda
Address:
E5/56, 2nd Floor, Sector 85, E Block, BPTP park land, Near Agarwal Property
Faridabad: 121002
Contact [protected]

From
Anjali Purwar
Ph. [protected]
[protected]
+1 photos
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Parcel not delivered since 12 days...

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    Madhur Courier Phone
    +91 98 2704 7035
    +91 73 1254 5897
    Madhur Courier Address
    110 Shalimar Trade Center, Hamidia Road, Bhopal, Madhya Pradesh, India - 462001
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