Madhur Courier — delivery of my product

Address:

Pune, Maharashtra

I always prefer and trust madhur courier for delivery of my any product from my home to deliver me bt this tym i am very disappointed and frusted by serives because i[censored] can't deliver my product on my location where some o[censored]r colleague told our service is not over there so if i am saying please deliver mee to near by area where ur sevices are there then none o[censored]r colleague listen talking very rudley to that i[censored] want product come and take from which 10 kms far away from my place.
Is this ur services???
Is this ur way of customer dealing???&"rude"
I know that person name i[censored] will nt communicate properly i will take major action and one more thing none of customer care no. Is on i am very much frustrated by all this thing so do sumthing as soon as possible otherwise i am not going deliver my product ever from madhur courier nt my friends and relatives.