Madhur Courier — Irresponsible behaviour of service executive.

Address:

Betul Madhya Pradesh

I am a coustomer living in District Betul MP
I have sent a parcel kanpur on 23 july morning 11 am,
And today is 7 August and my parcel has not been sent. It has been 3 constitutive days contacting my area executive (Betul Branch)
And i am being continuously ignored by him.
Since last 3 days he is telling me to wait for 5 minutes so that he could Contact his mates but there is not even a poor response from his side. I request you to kindly consider my complain and take some action against it.