Madhur Courier — Item not delivered and not refunding delivery charges for undelivered item

Address:

Indore, Madhya Pradesh, 453441

I have couriered 150 kg of goods from Mhow, M.P. India to Canada on 15 february 2017 through Madhur courier. Out of which only 103kg is been sent to Canada that too in 45 days which they promised to deliver in 5 days. Now the person from Mhow office is not returning the delivery charges for that 48 kg goods

Also we have paid heavy custom duty for the goods recieved in Canada which he didnot mentioned earlier.

Now he has returned only 42 kg of goods out of 48kg. He is also not returning the amount spent on Custom duty and delivery charges for 48kg goods.Delivery charges itself is around Rs.23000/- for the 42kg goods which doesnot include custom duty.

Also he said us to do whatever is in our hand.He said to lodge a complaint if we can.He is not going to be threatened by anything.

Also his details are Mr. Vyas, contact no. [protected], address
No. 2424, Gokul Gunj, Mhow, Indore - 453441
Landmark: NEAR New Vyas Medical
Please find attached the reciepts provided by him.