Madhur Courier — Late and still didn't get the parcel

Address:

Chandni chowk Delhi

I ordered jhumar crystals from delhi and they send it through madhur courier service. After 10 days also i didnt get the parcel so i tried the number on receipt but not out of 3 evn a single number was working. Then i called the jhumar shop employee to ask them and gave me 1 number. I talked to that person and he said your courier is back in Delhi because we dnt have service in your area. If that is the case they shouldn't accept it in first place. I told them tell me the branch office number and i will collect it by myself. The branch in jammu person told me that they didn't received any parcel since long and other person is lying. Now the person from delhi office chandni chowk is not even picking up my call. Such courier services should be shut down. They dnt have any professionalism..They are nothing but quacks and opened a firm to looting a person.