Madhur Courier — Loss of transit

On 12 January 2022 my parcel was supposed to be dispatched from Kota to reach Raigarh, chhatisgarh and they had told that parcel would reach within 6-7 days but I received it on 26 and 27 January. My parcel had some books and a foldable table but when I received my parcel it had no table . When I enquired about the same, A lady picked up the call and she said that the table is with them and now they will charge extra 300 to deliver the table . They had already charged Rs. 2220 for delivering which included my table .