Madhur Courier — material missing from courier referece no : p[protected]

Address:

D-119, World of Mother complex , Akrudi.

Dear sir,

Sir i have sent one parcel using mdhur courier service (Babarpur, shadhra) to shivpuri, mp. And material have been stolen from that box. Parcel courier on 10/06/2020 and received on 23/06/2020

Initially, the weight of parcel at the loading stage is noted as 3 kg but actually it is 2.8 kg and where the parcel is received its weight is 2.5kg and completely damaged in condition.
The parcel is completely in wet condition and water accumulated inside parcel which was acknowledged by courier person also.

Sir, i have sent n-95 mask in that parcel and 85 pieces of n-95 mask is missing from it which cost me rs 2000.

I am contacting various concerned peoples of madhur courier (Mr. Rp gupta, mr. Rajeev goel) but no one is helping me and saying it happens in courier services and we are not authorized / control for that.

Please help me, sir, to get a refund of the lost product amount and look out for how such kind of issue can be controlled else it will damage the company image completely.

For reference, i have attached weight slips /weight images / letter submit to concern courier service