Madhur Courier — Misbehaviours and threats given by service provider to customer

Address:

madhur courier, purana AB road, sendhwa

Delivery boy didn't delivered it to receivers home due to no contact number available on parcel and later sender called at office to confirm about delivery status. when sender asked she will provide number and please deliver it to the door. the provider refused rudely ' dusri baar nahi jayega mera ladka'.
and also said 'jiska parcel hai usko bol do wo yaha aake le jayega'.
then receiver went to the office to collect and parcel and faced misbehaviour of provider for not delivering. provider also gave him threats ' ruk tereko batata hu main' searching for something in phone.

this is ridiculous, never expected this from a courier company.
highly disappointed with everything.

service provider location:
sendhwa - 451666, dist. barwani.
madhya pradesh