Madhur Courier — My courier not delivered my loss are rs.40000. Rs

My consignment no are-[protected] am booked from katni to noida on date 15/12/2020 on my couriers are urgent health insurance claim reimbursement bill rs 40000. till date 30/12/2020 now my couriers are not delivered by madhur courier. My health insurance company are decline my claim reimbursement.pls take the necessary actions of against madhur courier