Madhur Courier — Need urgent help for my doc no [protected]

Sir,

My friend booked a courier from dimdri (Mp) to delhi through madhur courier service doc. No. [protected] dated 23.6.2017, and still 28.06.17 not received.

I have already contact since 25.06.17 to till date daily in telephone to jabalpur (Head office), delhi (Branch office) and rohini office they are not giving correct answer, they promised that they will deliver the courier by sunday i. E. 27.6.2017 but in vain. Sir the papers are very important and i have to submit by today, as today is the last date. I need your kind intervention to please help me or is there any responsible person to give correct information about my documents.
Regards
Deepak [protected]